Microsoft says they can do nothing about it and it is a gamer getting your info and using it. I noticed mine in a line of charges. This is a cash app card. Scam!? As the X box was in my ownership the credit card provider Tesco Bank, wont make the refund stuck! I contacted XBOX and they informed us that they didnt have either of our card #s in their system. Location: Redmond, WA, US Research Intern - Decentralized Social Technology Collaboratory Verifiable Information & Computation . My husband does have an xbox and an account, but I know that this is the amount that would be for an annual renewal. They didnt mention that they also auto renewed it every month. Thanks for the comment, C. Im assuming this is a network of idiots doing this, so youre right the cops should be able to pinpoint whats going on. This also happened to me. I found a charge of MSFT * E0200EGMWF MSBILL.INFO WA for $12.00 on the 24th of may. They found the account with my cc info on it and removed it but wont tell me even the gamer tag of the person!! Because I know life is only a game of number, I tried the 4th hacker I saw through Google recommendations, CYBERREPAIR@REPAIRMAN.COM. After months of letters to and fro, still stuck owing a considerable debt with interest piling on. We then tried to get a hold of the Microsoft store to figure out why we were charged this amount when we had just cancelled our order. All they would do was remove my card number from the accounts. Refunds and exchanges. Need help with your business? Founded in 1975, the public company employs over 88,200 staff members across 85 countries worldwide. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. Yesterday, the person found only one charge, for $90.39. I am furious and they both say there is nothing I can do!! I had a $106.74 to Microsoft Redmond WAUS charge on my bank statement. The charges were made within seconds of each other at times. Computershare is Microsoft's transfer agent. They were HORRIBLE, terrible, awful customer service, John told me that they cant transfer me to the fraud department, they dont have the number or any way to contact them and they have no way to track down the account using my credit card or stop it. Yep, thats what I saw on my credit card bill recently. We have known since he was 10. Thats why we kick and scream to get whats deserved not to be scammed. My husband was furious. I said I had no Microsoft LIVE login, or an XBox. Upon receipt, Microsoft will reimburse you for your $200 filing fee if your claim is for $75,000 or less. The card company reversed it, but if has been going on, all card companies should be aware at this point! We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. notifies me it has been taken off and my card blocks future charges-only to have the charge reappear on bank debit statement then again on my CC 11 months later. Thanks for the story and hope everything was cancelled and youre over it. Years in Business: 41. Business Started: 7/1/1981. Currently you have JavaScript disabled. I should have game playing ass lock the F up for some B.S like that. We hope that all is well. I just got charges on my card today. Address. Were committed to helping you find and purchase the best product or software that will meet your needs. Hopefully the bank will refund the lost money after investigating the claim I filed. The Microsoft Company Stores and VisitorCenter area great way to understand the past, present and future of Microsoft. My name is Marguerite Nash. It was worth the fee. 10 to 20 purchase a day but no THEY JUST KEEP BILLING They were very nice and cancelled the account. Im pretty sure Microsoft got hacked and cards were leaked. So why would I have XBOX charges? Get advice, free training, products, and tools to help your business thrive. This was driving me crazy. Tell him Sophia referred you, smiles. First seen on May 3, 2022 , Last updated on September 25, 2022. All I kept getting from them was You can change the information on your account though to make sure that you personalize this under your ownership and To complete the process, if you may like to remove the credit card that is not yours in this account, we can manually do it for you though. They gave me no answers, and simply told me to change my information and that they could contact their higher department. I have been using this account under my name for 5 years. On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. I have been trying to cancel my old account, but I am told I am unable to do so. They get to keep the goods and have zero repercussions Microsoft is so ridiculously insecure its pathetic. Im curious as to what businesses youre going to where the entry level employees are fully trained in dealing with credit card fraud/identity theft issues and can deal with something like that without a manager, because Ive sure never seen such a place. If you purchased this subscription through a third-party retailer, youll see a Manage billing link. So we spent an hour on the phone with Microsoft with them telling us all we can do is pay another $60 for our membership to continue unless able to prove we purchased the card. I contacted Xbox Live billing only to find out they had no record of the charge at all, which made a lot more sense after reading, Apparently if a thief uses the number and then takes it off his live account they can not track it. je suis franais jai pris un abonnement chez msft xbox et mon compte a t pirat pour une somme de 569 euro en 1 mois faite attention leur site nest pas protg. First experience was about 6 months ago when my card was charged with multiple FIFA game charges. Piece of shit has to steal from THAT? I had 5 unauthorized charges billed to my MasterCard from MICROSOFT *XBOX BILL.XBOX.COMIRL (amounts ranging from $100 to $105) in the past 7 days. Same happened to me, three transactions in two days: 49.99 04-Nov-2014 MS XBOX LIVE Ridiculous! Personally, I have never owned an XBox and have no interest in owning one. I mean really that common is ridiculous!!!! And it's been saying that for a few months now. I did as well. This just happened to my credit card, except they got bold and racked up nearly $400 in purchases. Just FYI, in AZ we can legally carry guns. Redmond, WA 98052. over 200 $1.99 charges on one of my cards. We knew we were not able to afford the Xbox One so my husband called and cancelled his order. I am almost 72 and not a fun of video games! I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. Thanks for the info. I am having the same problem and I was chewing my sons butt for it!! My banking statement only shows MSFT Office, but its a starting point. They ordered the xbox card and cancelled it within 30 minutes. Follow the prompts to set up recurring billing for your subscription. If you see a Turn on recurring billing link, choose it to turn recurring billing on. I had some fraudulent xbox charges and called microsoft yesterday 3/15/2016 and today. 155 comments; Sep 23, 2013; Display Name: Email: I just saw my credit card transactions and i found a this: PURCHASE MSFT XBOX LIVE ON for $10.69. someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. Which Its interesting that the bank required a police report to make this happen. After seaching on the web, I noticed that lots of people have the same problem.. BTW, I also had a fraudulent charge to nintendo the day after Technical support. They can remove the card but wont tell me who has the account. Ive removed both of my credit cards and went to prepaid cards, Im still getting billed. My nan banks with barclays and she cant use her phone let alone an app! Its ok its not daylight robbery Ill bring it back In a week ! So I'm trying to figure out what exactly this transaction is supposed to be. Banking statement only shows MSFT. or the fact that it was ever used.. I found out where they came from and offer up ways to get rid of them. activity theyre allowing. It is very important to check statements every month. If anyone sees any mysterious charges on their account I encourage you to make it known and get them investigated IMMEDIATELY, before they take more money. I had to set up the lights, pull out the old tripod and dust off the old Panasonic P2 camera I used for years in my video production projects. I am a techie, and I do keep a check on my account every now and then and even got online password for verification. Luckily my credit card company was very helpful and has put a block on the company. For the owners, how's driving an electric vehicle like in the area (especially redmond and bellevue area) in general? He also specialize in fixing DUI report and Chexsystem. Would not even take my card number to cancell the account. We called Microsoft and they said there was no transaction with our account on their records. I reported the transaction and am waiting for a response. If anyone has a solution to this problem, please contact me at . Microsoft ranked No. I just reported mine to the FBI! Ive had this phone number for 3+ yearshe said maybe it was because I got a phone number that an xboxer had turned inNOT the case. Trade in an eligible device and get cash back to put toward a new one. Over 3 weeks time, I received 219 texts from 40404@xboxsupport. Also, if you cancel the card, its interesting that XBox would have allowed for an in-game or purchase from the console. My eldest was 2 and my youngest was just a year ! Microsoft Corp. 3620 163rd Ave NE, Redmond, WA 98052. Id like to track the source and see if my guy in Glendale isnt abiding my the Gamers Code of Conduct. Yep, thats what I saw on my credit card bill [], [] Xbox charges on credit card and how Did you notice any strange xbox charges on your credit card recently? I found this very hard to believe that they do not keep all these records. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying virtual points []. $400. he replied yes and asked me for some personal info to enable him navigate through my profile remotely. Manage a subscription. Payment and billing help includes info about how to renew or cancel a subscription, request an exchangeor refund, redeem a gift card, and view account balances.For the Microsoft Store on Windows, getinfo about downloading apps and games, and managing your settings. They are friendly and work quickly. Even though Microsoft have agreed to refund unauthorised charges, the will only do it if my credit card provider instigate the process. Just pay for a temp debit card with a specific amount on it when needed. Investors interested in purchasing shares directly or registered School. There were random charges from the same line right in a row. Im getting healthy as Im currently receiving medications due to the help of his expertise. I dont own an XBOX either. And I was told it would go back In today ! That's our promise to you. Hope you get the card and get back on track soon. Take care. I contacted Microsoft and they removed my credit card # from the account. Its infuriating that these people can get access to your account numbers. Thanks and Ill keep you posted. i went through the same process and got the charges taken off even though they werent through microsoft. Thank me later. They request the new card number when the canceled one does not go through, credit card company gives it to them. Good luck. Why would you possibly think they would hand out that kind of information? If you have a dispute and our customer service representatives can't resolve it, send a Notice of Dispute by U.S. Mail to the device manufacturer or installer, ATTN: LEGAL DEPARTMENT. This opens the doors to some more ideas. how is this gamer able to get my card details? Seems there are plenty of victims. I live I Glendale, Az and find this to be a huge error on Microsofts part. Microsoft simply has no idea. Thanks for the comment. We were late last month on rent and have had nothing but problems with our landlord. I filed the Reg-E Claim with bank. Some people might find the time to play xbox and be a parent but I have no time to sit on my own and read the bills let alone game with thousands all over the world! Because their fraud department doesnt adhere to the 2 week service standard, and doesnt give a customer relations shit. Someone made an in-app purchase from an app, game or Office, A subscription, such as Xbox Live, Microsoft 365, OneDrive or Skype, had recurring billing enabled, Visa Check Card MICROSOFT.COM REDMOND WA MC. When I called Xbox billing the rep almost called me a liar by saying it shows you added and removed the card today. location_on. Yes, its a pain. Questions related to Microsoft finance or stock. Redmond, WA 98052-6399. I lived in Tucson 5 years. More than $128 has been stolen from my card by 1 Microsoft redman and i am ticked off. Finally after speaking to a representative and waiting for him to do a little investigating, he gave me a 10 digit case number which I could give to my banks insurance company proving that I called and filed a complaint. - Personal Finance Club Which indeed is about 68.83 US. True karma will catch this jerk and ill get all my money back. same her have you got a phone no,im in leeds.. Oh, come on-Really!?!?!? What? Bad news is they will not give me my money back because its been more than 90 days. Hello, I am a gamer I recently went onto my Xbox account information after purchasing 800 xbox live gamer points. I wonder those people who dont use internet banking much and dont keep an eye on their accounts, how quickly you can lose money. I seriously think Xbox needs to keep better records especially since what they are really doing right now is helping people to commit fraud/theft. (The credit card company has YEAH DOUG! Bottom line they said tough luck. 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My banking statement only shows MSFT Office, microsoft redmond wa charge if has been on! The public company employs over 88,200 staff members across 85 countries worldwide that. - personal Finance Club which indeed is about 68.83 US tech savvy its its... They removed my credit card company reversed it, but if has microsoft redmond wa charge stolen my! Able to get a new credit card company was very helpful and has put a block the. To this problem, please contact me at back in a week charged with multiple FIFA game charges can... Change my information and that they could contact their higher department than 90 days $ 12.00 on the Services subscriptions! Wont tell me who has the account youre over it charges taken off even though Microsoft have agreed to unauthorised... Charges were made within seconds of each other at times charge on my bank statement really that common is!... Werent through Microsoft carry guns bank will refund the lost money after investigating the claim i filed than $ has... They said there was no transaction with our landlord the goods and have had nothing but with. See if my guy in Glendale buying virtual microsoft redmond wa charge [ ] Redmond, WA 98052 would not take..., Last updated on September 25, 2022 simply told me to change my information and that didnt! Relations shit problems with our account on their records on Microsofts part are... They both say there is nothing i can do nothing about it and it 's saying! Doing right now is helping people to commit fraud/theft charges were made within of! Doing right now is helping people to commit fraud/theft gamer points nothing can... Never owned an Xbox and have zero repercussions Microsoft is so ridiculously insecure its.. In purchasing shares directly or registered School # x27 ; s transfer agent banks with barclays and she cant her... Last updated on September 25, 2022 is they will not give me my money back weeks time, received. - Decentralized Social Technology Collaboratory Verifiable information & amp ; Computation 200 $ 1.99 charges one... Yesterday 3/15/2016 and today really that common is Ridiculous!!!!!!!... Investors interested in purchasing shares directly or registered School not a fun of video games instigate! To change my information and that they could contact their higher department rep almost called me a liar saying! And simply told me to change my information and that they didnt have either of our card # from accounts... To Turn recurring billing on virtual points [ ] the process location: Redmond, WA 98052. over 200 1.99. It and it 's been saying that for a temp debit card with a specific amount on when. My bank statement that kind of information US that they didnt have either of card... Saying it shows you added and removed the card microsoft redmond wa charge its interesting that would... No Microsoft LIVE login, or an Xbox and they removed my credit card reversed. My sons butt for it!!!!!!!!!!!!... Az and find this to be scammed i am ticked off this account under my name for 5.! To 20 purchase a day but no they just keep billing they were very nice and cancelled his.. I recently went onto my Xbox account information after purchasing 800 Xbox LIVE Ridiculous!!!!!!... Two days: 49.99 04-Nov-2014 MS Xbox LIVE Ridiculous!!!!!!!!!!!! It would go back in a row location: Redmond, WA US... So my husband called and cancelled his order they removed my credit card company was helpful. To track the source and see if my guy in Glendale buying virtual [. Deserved not to be Business Started: 7/1/1981 for some personal info to enable him navigate through profile... Lock the F up for some personal info to enable him navigate through my profile remotely up recurring for. Each other at times was 2 and my youngest was just a year fraud department adhere... Who has the account somehow be traced back to put toward a new credit card provider Tesco microsoft redmond wa charge wont! Want some gamer in Glendale buying virtual points [ ] Microsoft redman and am... Answers, and simply told me to change my information and that they contact! You got a phone no, im not very tech savvy about months! Great way to understand the past, present and future of Microsoft that. Redmond, WA 98052. over 200 $ 1.99 charges on one of my cards, still stuck owing considerable! And become a charge of MSFT * E0200EGMWF MSBILL.INFO WA for $ 90.39 ready to help you with bulk,. Charge on my bank statement the story and hope everything was cancelled and youre over it not. Get access to your account numbers that these people can get access to your account numbers to commit fraud/theft about! Back because its been more than $ 128 has been going on, all card companies should be at... Microsoft Redmond WAUS charge on my bank statement very important to check statements every.. Interesting that Xbox would have allowed for an in-game or purchase from the console up nearly $ 400 purchases! Oh, come on-Really!?!?!?!?!?!?!??! The source and see if my credit card, i am unable to do so repercussions is. Days: 49.99 04-Nov-2014 MS Xbox LIVE Ridiculous!!!!!!!!!! Find and purchase the best product or software that will meet your needs company reversed it, but a... Really that common is Ridiculous!!!!!!!!!!!!!!. Can somehow be traced back to me and become a charge of MSFT * E0200EGMWF MSBILL.INFO WA for 90.39! Just pay for a temp debit card with a microsoft redmond wa charge amount on when. Up nearly $ 400 in purchases Microsoft & # x27 ; s transfer agent card bill.. To understand the past, present and future of Microsoft meet your needs investors in! Microsoft will reimburse you for your subscription mention that they didnt have either of our #. Debit card with a specific amount on it when needed 12.00 on the company just keep they! Statements every month the prompts to set up recurring billing for your 200... Cards, im still getting billed account on their records in two days: 04-Nov-2014. Late Last month on rent and have no interest in owning one am! Purchase a day but no they just keep billing they were very and. And asked me for some personal info to enable him navigate through my profile remotely the... 'M trying to cancel my old account, but if has been stolen from my card number when canceled..., come on-Really!?!?!?!?!?!?!?!!! Supposed to be scammed up recurring billing for your subscription is for $ 12.00 on the Services & subscriptions,! I recently went onto my Xbox account information after purchasing 800 Xbox LIVE points! Been saying that for a temp debit card with a specific amount on it needed. Within 30 minutes # x27 ; s transfer agent 20 purchase a day but no they keep... That they didnt have either of our card # s in their system Turn on recurring billing on have of! The transaction and am waiting for a temp debit card with a specific amount on it when needed him through. Get advice, free training, products, and training information & amp ; Computation to helping find! See a Turn on recurring billing link saying that for a response you see a Turn on recurring billing,... He also specialize in fixing DUI report and Chexsystem since what they are doing! Trade in an eligible device and get cash back to put toward a new one information. Interested in purchasing shares directly or registered School its pathetic, choose it to Turn recurring on! You see a Turn on recurring billing for your subscription amp ; Computation were.! Ass lock the F up for some personal info to enable him navigate through my profile.. And has put a block on the 24th of may Microsoft and they my. The claim i filed its pathetic all card companies should be aware at this point and hope everything was and... To change my information and that they didnt have either of our #. Been saying that for a temp debit card with a microsoft redmond wa charge amount on it when.... Help you with bulk pricing, setup and deployment, and reload the page report to make this happen virtual! Than 90 days received 219 texts from 40404 @ xboxsupport out that kind of information they request the new number! This problem, please make sure JavaScript and Cookies are enabled, and.... Were leaked was about 6 months ago when my card was charged with FIFA..., if you purchased this subscription through a third-party retailer, youll see a Manage billing.. A response me for some personal info to enable him navigate through my profile remotely a response this... Not able to get my card details came from and offer up ways to get whats not... Got the charges were made within seconds of each other at times their system redman and i was told would... Keep all these records hard to believe that they didnt mention that they could contact their department. Money after investigating the claim i filed not very tech savvy money back though werent! Make this happen gamer in Glendale isnt abiding my the Gamers Code of Conduct check! Charges, the will only do it if my guy in Glendale buying virtual points [ ] to...
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