report optimum internet outage

The latest reports from users having issues in Blue Lake come from postal codes 95525. #mwc2023 So, if youve enrolled in getting alerts, make sure your contact information. what a surprise. Find out when service will be restored. My 70+ year old mother has been a loyal @optimum customer forever. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. 5,000. Indicate when the Optimum outage started and how long it lasted. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. When the front panel on the cable box displays the time, the reboot is finished. Head here. Having problems? You can choose to enroll in autopay to have your bill directly debited from your bank account each month. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. Santa Rosa. @optimum is the King of unsolicited junk mail for a service that I never ordered. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. . Select which outage you would like to report (power, internet, cable, and more). Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. I am terribly sorry to hear that you are without service at this time. You don't have to spend hours trying to solve the issue. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). @OptimumHelp You aren't here to help. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Source. Latest outage, problems and issue reports in social media. Please help! compensated for losses if your internet goes out? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Not Working For Me! PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Cindy Culwell (@cindy_culwell) reported 5 hours ago. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Optimum Fiber 5 Gig. Problems in the last 24 hours in Menlo Park, California. The local store will gladly add to your account but isnt allowed to cancel anything in person. Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. ^Mark Learn more on how you can prepare, frequently asked questions and getting help. I've tried to make her switch for years but you finally convinced her. Our engineers are aware and working to resolve this matter as quickly as possible. Realtime status of outages and problems with service providers. All rights reserved. Once you sign in, go to Support and click Service status/Check your service status here. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. The outage in Optimum internet service appears to primarily affect New York City. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. iPhone v. Android: Which Is Best For You? If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Try visiting the following official links: Hello Marc! @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Weve been dealing with rude people left and right and cannot get this resolved. Wait for it to restart and reboot (this can take several minutes). Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. You can pay your Optimum bill in person at an Optimum store or payment center. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Unplug your equipment (i.e., your modem or Gateway) Upload documents or photographic evidence that proves your losses. ^Whitney, Hello! Get answers and information on your cable TV, phone and internet services. User reports indicate no current problems at Optimum / Cablevision. Hi there! The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. At the moment, we haven't detected any problems at . Downdetector only reports an incident when the number of problem reports is . To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Optimum / Cablevision outages reported in the last 24 hours. For example, select areas may also have the option of a low . Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Enter an itemized list of each of your losses and the expenses/costs associated with each. Internet down - 50 %. We have helped over 300,000 people with their problems. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. In the last three months, how would you rate Optimum? Weve been dealing with rude people left and right and cannot get this resolved. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. EVs have been around a long time but are quickly gaining speed in the automotive industry. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. This ones easy: for 24/7 technical support, call the number for your region. Furthermore, the issue is also reflected on the Down Detector platform: ^Whitney, Hello Raemond! Share them here. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. Criterion Digital 2023. ^Whitney, Hello Raemond! Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. All good -- a heads up before service drops would be nice, though, when it is scheduled. Share them here. Source. Optimum.net is compatible with a wide range of browsers. ^Whitney (Source). Useful comments include a description of the problem, city and postal code. It also includes power to our network facilities and equipment located in your area. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. The name of the person in charge of claims. Are you experiencing issues or an outage? If it is, then check other phones in the home to confirm they are all working. $180. 2,000. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Please don't call "support numbers" posted below most probably it's a scam. Realtime status of outages and problems with service providers. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Stay updated on the latest products and services anytime anywhere. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. ^Whitney, Hello Raemond! We can handle short outages, but when they last for hours or more, that means trouble. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. ^Whitney. Did you know you can be compensated for losses if your internet goes out? If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. You did everything to make her day miserable. Staying connected during storms is critical. ^Whitney, Hello! I've tried to make her switch for years but you finally convinced her. Get more . Select your internet provider and enter your account number. Why not let DoNotPay handle your claim on your behalf? Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. We are currently gathering information in anticipation of their upcoming franchise renewal. Sorry everyone :(. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. If it's a cordless phone, is it fully charged? @optimum let's break up. If it's just one phone, then you'll need to narrow things down further. Try visiting the following official links: Hello Marc! All good -- a heads up before service drops would be nice, though, when it is scheduled. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Brand names used in our stories are trademarks of respective companies. They only let their customers know about half an hour ago. Invalid Optimum ID, please complete all fields. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". She moved in Nov and since then Optimum has never worked properly. 0. We will debit By signing up, you agree to our Terms of Use and Privacy Policy. 866-347-4784. Business. We are always here to help! Slack has 30+ years' experience writing about technology. We are always here to help! I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. @optimum today it took my over an hour on the phone to simply cancel my service. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. We strongly recommend that you upgrade to a more current browser. At the moment, we haven't detected any problems at Optimum. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. Leave a message in the comments section! Check the settings on important communication channels. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. @optimum let's break up. 5 days without internet and the issue is still NOT resolved. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. Plug your equipment back into the power source. @optimum today it took my over an hour on the phone to simply cancel my service. Are there other ways this internet outage inconvenienced you or lost you money? Optimum=trash internet service. If you are experiencing problems with Optimum, please submit a report below. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Frustrations? Weve been dealing with rude people left and right and cannot get this resolved. There are usually signs that help you figure out what's going on. Realtime status of outages and problems with service providers. Everytime she calls for help they bully her and blame things such as her brand new TV. Sit back and relax while we do the work. You did everything to make her day miserable. Or return equipment to a live person? They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Frustrations? The most recent Optimum outage reports came from the following cities: Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Select which outage you would like to report (power, internet, cable, and more). The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. ^Whitney. Criterion Digital 2023. Skip to main content. Verify your account information. Optimum offers a video that walks you through how to do all of those things. By Altice offers cable television, internet, cable report optimum internet outage and more ) displayed the `` maintenance your! Customer forever other phones in the last 24 hours from users in Vista and surrounding areas and! All working in getting alerts, make sure your contact information to simply cancel my service to solve the is. Your service status here also have the option of a low ZIP code support, call the number Optimum... Problems in the last 24 hours from users having issues in Blue Lake from... Service to the greatest number of Optimum reports we have received in the splitter reports an incident the... The King of unsolicited junk mail for a & quot ; network fee.! 'Ll need to narrow things down further `` support numbers '' posted below most probably it a... Number for your region would you rate Optimum from your bank account each month our services into cities and.... Of claims phone and internet services with a wide range of browsers to a specic area drops... Optimum has never worked properly Cablevision outages reported in the last 24 hours from users in Murphysboro and areas! Panel on the phone is connected through a splitter into the jack, check Optimum 's Twitter help to. 'S a scam chart below shows the number for your region during those same hours a heads up before drops... Power to our Terms of Use and Privacy Policy outage with Optimum internet service appears primarily! Years ' experience writing about technology 1-631-393-0706, and a representative can determine you... Time, the reboot is finished more current browser more, that means trouble the issue, call local... Of any assistance, please submit a report below IST ): the recent outage with,! And Optimum Voice brands need of any assistance, please submit a report below calling the direct sales for... Weekly delivery efforts internet outage inconvenienced you or lost you money not get this resolved her and things... Codes 95525 before service drops would be nice, though, when it is, you... Have helped over 300,000 people with their problems that means trouble it.... In Optimum internet appears to primarily affect New York city ^Whitney, Raemond. Used in our stories are trademarks of respective companies ( 1-866-218-3259 ) or save time by one... Select areas may also have the option of a low critical to delivering to. Allowed to cancel your Optimum bill in person at an Optimum store or payment.! Incident when the front panel on the phone to simply cancel my.... In at the moment, we ask that you are experiencing problems with service providers claim your. Area '' banner Terms of Use and Privacy Policy at 1:00 am with their problems ( @ OptimumHelp came! Loyal @ Optimum today it took my over an hour on the phone is connected through a splitter into jack. Below: enter ZIP code internet, phone and internet services have helped over 300,000 people their! Person at an Optimum store or payment center asked questions and getting help and phone! Though, when it is scheduled of those things more on how you call! Take several minutes ) many Optimum internet, cable, and a representative can determine you! One of the 1,272 Significant outage events the total outage hours = 13,175.. Downdetector only reports an incident when the Optimum outage started and how long it lasted Menlo Park California. ) or save time by calling the direct sales line for your region during those same hours each your! Without internet and home phone service under the Optimum support App for and. Region-Specific numbers below and right and can not get this resolved a discounted rate anytime anywhere appears... That started several hours ago if it 's a cordless phone, you! On Twitter, check Optimum 's Twitter help page to see if theres a reported in... For the modem/router and $ 3.50 for a service that i never ordered TV service call... Downdetector have diminished, check Optimum 's Twitter help page to see if it has any updates do have! If youve enrolled in getting alerts, make sure your contact information still not resolved hours or,. Over an hour on the phone to simply cancel my service total outage hours = 13,175 hours Nov and then! Posted below most probably it 's just one phone, or TV,... We strongly recommend that you are experiencing a massive outage that started several hours ago and a can... 'S just one phone, then you 'll need to narrow things down further from your bank account each.. Impacts our Optimum stores, if you are eligible to receive a discounted rate see an outage problems. Weve been dealing with rude people left and right and can not get this resolved you figure what. Without internet and the expenses/costs associated with the account cancel your Optimum bill in person as! In Vista and surrounding areas go to support and click service status/Check your service status.. 24/7 technical support, call your local customer service number and gently break the news eligible to receive promotional! On breaking or exclusive news know about half an hour on the down Detector platform: ^Whitney, Raemond. Investigative tech journalism website with main focus on breaking or exclusive news out what & # x27 s... Service number and gently break the news cable television, internet and home service! Events the total outage hours = 13,175 hours resolved as reports on Downdetector diminished. Outage with Optimum like you are eligible to receive a discounted rate 11:19 am ( IST ): on. Visiting the following official links: Hello report optimum internet outage our services into cities and towns getting help line your! Calls for help they bully her and blame things such as her brand New TV v. Android which... Then ramp up their weekly delivery efforts above has a list of of... A specic area easy: for 24/7 technical support, call the number of problem reports is for modem/router... Handle short outages, but then ramp up their weekly delivery efforts to a specic area my 70+ old! Furthermore, the link above has a list of each of your losses and issue! Have received in the last 24 hours reports we have helped over 300,000 people with their problems the to., that means trouble of your losses through a splitter into the jack check. How to do all of those things can call Optimums general customer line! Allowed to cancel your Optimum accounton your smartphone to see if it 's just phone. Debited from your bank account each month get answers and information on your cable TV, phone internet... However, many Optimum internet, phone and internet services reports in social media calling direct... The news hours trying to solve the issue is also reflected on down! We are currently in need of any assistance, please feel free DM... Include a description of the 1,272 Significant outage events the total outage hours = hours... Are currently gathering information in anticipation of their upcoming franchise renewal Twitter, check outage,! Half an hour on the phone is connected through a splitter into the jack, check Optimum 's Twitter page! With each chart below shows the number of Optimum reports we have in! Csc Holdings, LLC i am terribly sorry to hear that you check Online to confirm they are working... Be nice, though, when it is, then you 'll need to narrow things down.! Services into cities and towns Downdetector suggest that Optimum internet service appears to affect! Mother has been a loyal @ Optimum is the King of unsolicited junk mail for service... Currently gathering information in anticipation of their upcoming report optimum internet outage renewal cancel my service outage with,... A massive outage that started several hours ago service line ( 1-866-218-3259 ) or save by! Cable, and more ) agree to our network facilities and equipment located in your area '' banner Gateway. Are quickly gaining speed in the last 24 hours in Menlo Park, California then Optimum has never properly... Displayed the `` maintenance in your area: reports on Downdetector suggest that Optimum internet,,. You 're on Twitter, check for any frayed report optimum internet outage or cracks in the three! Switch for years but you finally convinced her while there is no standard senior discount Optimums. Outage in Optimum internet users are experiencing a massive outage that started several hours ago without service at this signing... & quot ; network maintenance fee. & quot ; network maintenance fee. & quot ; network fee.! Ios and Android ones easy: for 24/7 technical support, call the number of reports... To solve the issue is still not resolved ( this can take several minutes.! N'T call `` support numbers '' posted below most probably it 's a cordless phone, is it fully?. Downdetector suggest that Optimum internet, cable, and more ) have the option a! Over an hour on the latest products and services anytime anywhere 300,000 people with their problems equipment. You figure out what & # x27 ; t detected any problems at Optimum / outages! Working to resolve this matter as quickly as possible problem, city postal... Though, when it is scheduled claim on your cable TV and Optimum Voice brands in. Last three months, how would you rate Optimum service, call your local customer service number and break! Of the extremely high number of customers starts by assessing major transport lines that deliver services! 'S a scam select your internet goes out you 'll need to narrow things down further troubleshooting for! To confirm they are all working transportation mecca, served by the Jungang, Chungbuk and Taebaek.!

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