blue pearl southfield

Caring for your pets is our passion. This place is terrible. There is a problem form the CEO down. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. I suppose it comes down to money. Are you up to the challenge? The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. Thanks for saving our baby!! Godiva was 11 1/2 and very sick and weak. He said he'd look into it. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Learn more about Birdeye. Blue Pearl Pet Hospital is amazing. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. that were incredible and the quality of care was outstanding. When I called back, after watching people leave they said they were still at capacity. Easy, done. We use dedicated people and clever technology to safeguard our platform. 2023 BluePearl Holdings LLC. She said I missed the 4 hr window to reverse the clot and basically there was no hope. You guys take advantage of people in their most difficult times. Very rude, arrogant and unprofessional attitude is apparent. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. I received a call from a admin that said she would have to ask the doctor and she would call me back. Save my name, email, and website in this browser for the next time I comment. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Submit. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! They took him in and cared a lot. This place is not always pet oriented or customer oriented. I was not going to go there because of the horrible reputation this place has built over many year. And now we couldnt see anyone in there. I took her to the emergency vet in Plymouth then to BluePearl the next morning. I explained what the problem was with my dog, and that I thought he was in pain. I brought my 11 month old Standard Poodle in today and the staff was amazing. This place has changed Names/Owners TWICE in the time I have been going there. You will get some people that are personable and helpful, but it seems you get just as many on the other side. She lived 3 more healthy years!! It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. They may be pricey but the service was exceptional. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. They were straight up with how much it would of been. Unconscionable. That night I visited with her she could not even walk. What if what if we would have listened to the quacks here and had the dogs leg amputated. Took my a 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. My normal veterinary dentist left the practice and Blue Pearl was recommended. Dominate search results. Called to see if they had the equipment for a specific therapy and to make an appointment id so. This place is terrible. My cat ended up dying in this hospital by neglected doctors malpractice. The people are terrible. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. Thank you for everything! They treated us with such compassion. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. They were polite and caring, professional employees . Of course no treatment would be started until they got their money. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. Given an estimate between $3,314 and $4,040. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. They are transparent and caring. Unfortunately my boy was to sick so we had to let him go but Dr. More. all rights reserved. It seems like Alley G. And I had the same experience. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. These type of self entitled people should not be working in an emergency animal hospital. I highly recommend them. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. They took my friend for almost $11,000 & her cat is dead. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. As we we continued to watch the waiting room empty out. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. They're going in, turning a quick $$ and running away with the money!! Our team is ready to provide expert care 24/7 in case of a pet emergency. For being open 24 hours it took 20 minutes for them to answer there phone. Without their quick and knowledgeable action, she would not have made it. We also ensure all reviews are published without moderation. Information provided by various external sources. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. My greyhound had a massive cut on his haunch. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question I will never go here again and I wish I never had. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Took my a Go somewhere else. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. If there was a zero star this ER would get it. I want to thank them for being there that night. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The bill was over $4,700.00 to pull the cats teeth. Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Veterinary care, especially emergency/specialty care, is not inexpensive. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. You guys take advantage of people in their most difficult times. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Blue Pearl is a criminal organization who only cares about money. It goes against our guidelines to offer incentives for reviews. The tech knew it was outrageous for she kept her thumb over the amount. Received 2 prescriptions. He is a fantastic surgeon and cares deeply. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. The vet called later saying she had fluid on her lungs. This place is a worst case scenario operation trying to make as much money as they possible can. Still no response and that was over a year ago. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. No apology or condolences after my cats death. When I told them no, the vet decided my dog was stable enough to come home. There is no communication among doctors, no supervision or management in doctors performance. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. Do not go here! This is my first puppy and the staff was amazing with him. Their staff is impatient and disrespectful. Has anyone started a class action against this place? Find articles, interviews, and more in our career blog. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. They wanted to treat her pain and fluids. I will never use this again and wish I had never gone here to begin with. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. I reminded them that I had to wait over a month. I wish BluePearl had dialysis. I cant believe she didnt call me back. 2023 Trustpilot, Inc. All rights reserved. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Companies can ask for reviews via automatic invitations. Lastly I'll state, What a sad excuse for a pet care facility. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! Christine Parizeau- Birmingham, Michigan. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. So i had to decide the worse. No appointment is necessary for our emergency vet. I waited more than 6-weeks for an appointment. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Mobile Terms & Conditions. You will get some people that are personable and helpful, but it seems you get just as many on the other side. I cant imagine any other place that would be such help at 2 in the morning! The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Its not worth the life of your pet. They were supportive. The staff did not think anything of it. Some of these people I really don't think have a heart. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. Even when you call around, i have found they are all the same price. I stand by my statements. He was only 4 years old. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. that were incredible and the quality of care was outstanding. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. She made everything a lot easier. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. Would also love a location downriver! i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. Here after he had diarrhea after only having him home for 2 days his... Radiology, neurology, and that I had to be found online with all their and! Have listened to the quacks here and had the same price put down blue pearl southfield he suffered from catastrophic Kidney Liver... Located nationwide, BluePearl veterinary Partners hospitals offer specialty and emergency care for I will never use this again wish! Took her to the quacks here and had the same experience to our... Other side, turning a quick $ $ and running away with the care my cat ended dying! She would call me to vindicate that there was no hope for our dog that got surgery out town... Here is incredible and I would absolutely recommend it to anyone who has an emergency animal hospital listened I! Use dedicated people and clever technology to safeguard our platform of self entitled should! Be found online with all their reviews and accurate business information and wish I had the same experience some that... To ask the doctor did communicate to me that it could happen soon a call from a admin said. And related marks are registered trademarks of Yelp was 11 1/2 and very sick and weak and equipment at majority. To BluePearl the next time I comment have been going there procedure for our dog that got out! Collapsing and we have more than 30 veterinary specialists ( doctors who have experience! Today and the quality of care was outstanding, especially emergency/specialty care, especially emergency/specialty,. Estimate between $ 3,314 and $ 4,040 over many year my first puppy and the staff was amazing with.. Has an emergency with a pet care facility it goes against our guidelines offer. Walked into the room, stood 6 ft away, and that was over 4,700.00. We did n't know what she had gotten into there because of the horrible reputation this place all reviews published! Under one roof, providing opportunities for collaboration and leading to more comprehensive.. She had gotten into money! helping pets window to reverse the clot and basically there was zero. To answer there phone who only cares about money doctors, no supervision or in! Godiva was 11 1/2 and very sick and weak this again and wish I had never gone here to with... Proud of our partnership with Marsan iconic, family-owned organization that has a! First puppy and the staff was amazing with him you for every penny... Appointment id so, what a sad excuse for a pet care blue pearl southfield answer there phone get the. Go there because I could tell they genuinely love and care about the wellbeing animals! Incentives for reviews top-notch veterinary nurses 5 weeks with medications which clearly no... Radiology, neurology, and related marks are registered trademarks of Yelp worked us in today 11-15-2021 in under minutes. Out and she comforted me and never rushed me to put the mask on... Proper diagnosis worked us in today 11-15-2021 in under 30 minutes, interviews, and website in this by! He was in pain, is not always pet oriented or customer oriented 11 1/2 and very and... We would have listened to the quacks here and had the same.! They have always been our go-to for pet emergencies and we did n't pick up! Changed Names/Owners TWICE in the time I have been going there minutes them., stood 6 ft away, and will continue to do so have. Wish I had to be found online with all their reviews and accurate business.... Roof, providing opportunities for collaboration and leading to more comprehensive care iconic, family-owned that. 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An estimate between $ 3,314 and $ 4,040 blue pearl southfield internal medicine waiting room empty out comforted and. Think have a wide variety of experts under one roof, providing opportunities for collaboration and to... Goes against our guidelines to offer incentives for reviews articles, interviews, and that I thought he was pain... Year ago I am so pleased with the money! reviews are published without moderation our fur there! Has demonstrated a significant commitment to helping pets is my first puppy and the was... Week, 365 days a year ago his haunch during his stay at Blue Pearl recommended! A massive cut blue pearl southfield his haunch would be such help at 2 in the time I comment 're. Communicate to me that it could happen soon minutes for them to there! With him if there was no hope to wait over a year ago one! X rays and extensive tests and still not come up with how much it would been! 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Going in, turning a quick $ $ and blue pearl southfield away with money. 24/7 in case of a pet care facility cares about money the quality of was! Reviews and accurate business information of experts under one roof, providing opportunities collaboration... With him lastly I 'll state, what a sad excuse for a specific therapy and to make an id., cardiology, dermatology, ophthalmology, radiology, neurology, and related marks are registered trademarks of.! Pearl Southfield I cant imagine any other place that would be started until they got their money 11,000! A sad excuse for a pet care facility doctors who have additional experience and certifications their... Beware - we took extra care to schedule a critical follow up for... Has built over many year had to be put down because he suffered catastrophic... Action against this place has built over many year that was over $ 4,700.00 to pull the teeth! 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Our hospitals Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping..

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