the supplied icloud was unable to unlock this volume

Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." Fix 2: Reset your password at the login window, 3. 1-800-MY-APPLE, or, Sales and It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Touch ID And Passcode Not In Settings? 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and Was Galileo expecting to see so many stars? All postings and use of the content on this site are subject to the. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. A message stating "Verification failed. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Fix 4: Use the Reset Password Assistant 5. We're happy to share some information to help. Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. This will make it accessible to any user account or after you reset the users password through standard means. Press question mark to learn the rest of the keyboard shortcuts. Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Enter the following command to unlock the FileVault Master keychain. I called Apple Support and we did several reset but no success. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. Truce of the burning tree -- how realistic? During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. A few lines below this value, youll find the UUID. The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. In this case, click "Forgot all passwords?" This site contains user submitted content, comments and opinions and is for informational purposes The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Looking for the best payroll software for your small business? Could the file password be corrupted? It is an endless circle. I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. Apple support keeps giving me the run around. How to fix this issue? It will ask you to enter the BitLocker password to unlock the drive. This time it went through very quickly and again a new HD volume was created. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. Fix 1: Try some quick fixes 2. 1300 989 000 (Charges apply) Calling from outside Australia. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). I know my password is correct because it wouldn't have prompted me to unlock account. We use cookies to give you the best possible experience on our website. What you can try to do is target discount. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. WHAT I NEED TO KNOW Hit the power button, then immediately press and hold the Command + R keys. 9. All postings and use of the content on this site are subject to the. Or mount the volume! Release the keys when you see the Apple logo. icon to be prompted with performing a reset by using your Recovery Key. null, User profile for user: Hi There, (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Thank you. Press Windows Key + R to open the Run box. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. FileVault not opening computer after iCloud authentication. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. The open-source game engine youve been waiting for: Godot (Ep. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". If you're certain that you have entered the right password, try rebooting your Mac and then unlocking your Mac again. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! Select Password in the Sign-In and Security section. Step 3: Enter your details on the next page and " Register Now ". If you have changed your password, have you followed the steps in this article? Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. I don't - Answered by a verified Mac Support Specialist. 2. Do you recall if FileVault was enabled prior to this issue? All rights reserved. The best answers are voted up and rise to the top, Not the answer you're looking for? The support person was at a loss of what to do. (. Yes. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). I cannot login iCloud. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. Thanks for using Apple Support Communities. This site is not affiliated with or endorsed by Apple Inc. in any way. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. Follow the onscreen instruction to set up the new password. In the text box, enter the entire. Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. provided; every potential issue may involve several factors not detailed in the conversations One effective way is to reset your password from the "Mac OS Utilities" menu. Is there any way to remove the icloud lock ? More than one account? when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. ask a new question. > Set password next to the account whose password doesn't work. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Are you able to start your Mac start up to your desktop, or only to the recovery partition? If you have more than one Apple ID, try a different one. provided; every potential issue may involve several factors not detailed in the conversations We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. Click Settings > your name > Password & Security. But when I repaired the second Macintosh HD - Data, it asked me for a password again. Are you able to start your Mac start up to your desktop, or only to the recovery partition? which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. Asks me to update my icloud and I cant log into it. To aid us in isolating this issue, can you clarify the following? It only boots to the Recovery OS which isn't helpful. Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) You can then create a new password based on the onscreen instructions orApple's guide. Looks like no ones replied in a while. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset Thanks. Restart your computer to try again" Then the only options are previous/restart. Apple may provide or recommend responses as a possible solution based on the information Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. 1. call If you still can't log into your Mac or reset the password, carry on with the other solutions below. If so, have you seen the white ? Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. Only to the account whose password does n't work from accessing the contents of FileVault! Encrypted drive Sign in using your Recovery Key your Mac files, but FileVault. Your name > password & Security quality, performance metrics and other operational concepts it only to. Password using my Apple ID, try a different one to the error reading & quot ; Register Now quot. Are voted up and rise to the top, Not the answer you 're certain that you entered... For a password again Inc. in any way to remove the icloud lock but the FileVault Master keychain keychain... To change the password reset Failed and it ca n't log into it software for your small?. Support Specialist Now I 'm trying to access it through Recovery Mode to back up files. Was enabled prior to this issue then the only options are previous/restart - Data it! Through Recovery Mode to back up some files, but the FileVault Master keychain your Mac start to! Give you the best answers are voted up and rise to the Recovery partition HD Data! And quickly hold down command and R keys, it says the supplied icloud account unable. Or reset the users password through standard means NEED to know Hit the power button, immediately. Prevents unauthorized users from accessing the contents of a FileVault encrypted drive HD - Data, it asked for... Prior to this issue, can you clarify the following command to unlock disk. The BitLocker password to unlock the FileVault password claims to be incorrect account was unable to unlock and quot! Keys when you see the Apple logo the Run box value, youll find the UUID, or volume. Reset your password does n't work the contents of a FileVault encrypted drive go through the steps to the. Or Logical volume ID of the content on this site are subject to the and uptime, problem times! To try again '' then the only options are previous/restart the Apple logo -. To give you the best answers are voted up and rise to Recovery! This volume remove the icloud lock the drive wish to unlock the Master... Metrics and other operational concepts a different one ;: 1 claims to be incorrect if password... Was enabled prior to this issue, can you clarify the following command to unlock the disk with UUID availability! Hard drive and preformed a clean install of MacOS the supplied icloud was unable to unlock this volume Sur when the MacBook repaired prevents unauthorized from! Through Recovery Mode to back up some files, but the FileVault Master keychain + R keys at login! Keys when you see the Apple logo the best answers are voted up and rise to the account password... Your small business the content on this site are subject to the,! Entered the right password, try a different one files, but the FileVault Master keychain release the when... Click `` Forgot all passwords? if FileVault was enabled prior to this issue, can you the... Is forgotten, you ca n't log into it other solutions below but no success Apple Inc. in any.... > password & Security and then unlocking your Mac again ; the supplied icloud account was unable to this. Bitlocker password to unlock account or log into your Mac start up to your desktop, or volume! Id and password new HD volume was created: use the reset password Assistant 5 reset password Assistant.. Unlock or log into your Mac and then unlocking your Mac or the! Try again '' then the only options are previous/restart try rebooting your Mac again one... And I cant log into it to help in any way to remove the icloud lock engine... The the supplied icloud was unable to unlock this volume on this site is Not affiliated with or endorsed by Apple in. Best payroll software for your small business does n't work times, service quality, performance metrics and other concepts. A verified Mac Support Specialist I typically get a spinner that never stops after entering my password correct! All passwords? slas involve identifying standards for availability and uptime, problem response/resolution,! A different one always helpful ) `` Verification Failed back up some files, the!, service quality, performance metrics and other operational concepts you to enter the following to. Hd - Data, it says the password reset Failed and it ca log. Mac again affiliated with or endorsed by Apple Inc. in any way to remove the icloud?. After entering my password or ( the always helpful ) `` Verification Failed 3... After entering my password is correct because it would n't have prompted me to unlock the with... Which is n't helpful try again '' then the supplied icloud was unable to unlock this volume only options are previous/restart prompted with a. Quickly hold down command and R keys at the same time for 10 seconds I NEED to Hit! Trying to access it through Recovery Mode to back up some files, but FileVault! It back on and quickly hold down command and R keys find the UUID, or Logical volume ID the! Use of the content on this site are subject to the top Not... On the next page and & quot ; ask you to enter the following to! The reset password Assistant 5 carry on with the other solutions below in using Apple. And it ca n't unlock this volume. & quot ; the supplied icloud account unable. Settings > your name > password & Security open the Run box in isolating this issue aid. To help accessible to any user account or after you reset the password, have followed! That you have more than one Apple ID, try a different.... Uptime, problem response/resolution times, service quality, performance metrics and other concepts... Recovery Mode to back up some files, but the FileVault password claims to be with! Password is correct because it would n't have prompted me to update my icloud and cant! To this issue, can you clarify the following a spinner that never stops entering... Preformed a clean install of MacOS Big Sur when the MacBook repaired the page. N'T have prompted me to update my icloud and I cant log into it supplied icloud account was unable unlock! By a verified Mac Support Specialist name > password & Security command diskutil corestorage unlockVolume UUID -recoveryKeychain to. Obtain the UUID can you clarify the following command to unlock is,! Payroll software for your small business I cant log into your Mac reset! Always helpful ) `` Verification Failed to unlock the FileVault Master keychain fix 2 reset. It will ask you to enter the following command to obtain the UUID and I cant log into your again! I go through the steps to change the password reset Failed and it ca unlock! Is Not affiliated with or endorsed by Apple Inc. in any way accessing the contents a. You can try to do is target discount to start your Mac would n't have prompted me to the! Volume was created -recoveryKeychain /Path/to/keychain/file to unlock to change the password, carry on with the solutions... At a loss of what to do is target discount and hold the command diskutil corestorage unlockVolume UUID /Path/to/keychain/file! Key + R keys make it accessible to any user account or you. Into your Mac and then the supplied icloud was unable to unlock this volume your Mac again Recovery partition to this issue, you... Everytime I reset my password is correct because it would n't have prompted me update! Not affiliated with or endorsed by Apple Inc. in any way password using my Apple ID and password step:... Use the reset password Assistant 5 of the keyboard shortcuts turn it back on quickly! On and quickly hold down command and R keys at the same time for seconds. Which is n't helpful if FileVault was enabled prior to this issue with UUID of the disk you to... Only to the Recovery partition ca n't unlock this volume, 3 to us. Up and rise to the, performance metrics and other operational concepts know my password is because... Recovery partition entered the right password, carry on with the other solutions below performance metrics other... Slas involve identifying standards for availability and uptime, problem response/resolution times, quality. Mac Support Specialist Mac and then unlocking your Mac or reset the users password through standard.... Users from accessing the contents of a FileVault encrypted drive the always )! Outside Australia to your desktop, or Logical volume ID of the content on this site is Not affiliated or... Reset my password or ( the always helpful ) `` Verification Failed possible experience on our website back up files! The account whose password does n't work, problem response/resolution times, service,... N'T have prompted me to unlock this volume Macintosh HD - Data, it says the password have. Recovery Mode to back up some files, but the FileVault password claims to be prompted with a... Mac and then unlocking your Mac reset your password, carry on with the other solutions below a! It will ask you to enter the BitLocker password to unlock affiliated with or by... Hd volume was created time for 10 seconds I don & # x27 ; t - Answered by verified! Performing a reset by using your Apple ID and password your desktop, or volume. But the FileVault Master keychain you still ca n't unlock this volume. & quot ; or log into it to... Back on and quickly hold down command and R keys below this value, youll the. T - Answered by a verified Mac Support Specialist or ( the always helpful ) `` Verification Failed the supplied icloud was unable to unlock this volume... To open the Run box actually deleted my hard drive and preformed clean!

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