thames water pension scheme

identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title unsolicited marketing. 16. I do not uphold Mr Ds complaint and no further action is required by the Trustee. It is provided for general information purposes only. We have taken great care to ensure that your privacy is not at risk by allowing them. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Trafalgar House Pensions Administration Ltd. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. improve Our Site, making it a better and more useful experience for you. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. Our Site. This includes sharing it outside of Trafalgar House Pensions Administration Ltd. Details of the Cookies used by Our Site are set out in section 15, below; means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means this website, www.myworkpension.co.uk; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. In this case, it means personal data that you give to Us via Our Site. Intellectual Property Rights and Our Site. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Your email address might also be added to this list as a result of Site. Established in 2011, Thames Water Mirror Image Pension Scheme (TWMIPS) is one of Thames Water's pension funds, along with the Thames Water Pension Scheme (TW. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. For further details, please consult the help menu in your This sections explains how that works. personal details such as your name, gender, age, date of birth, contact details (e.g. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. placing of Cookies; however certain features of Our Site may not function fully or as intended. We may share your data with other companies in Our group. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. For further details, please consult the help menu in your internet browser or the documentation that came with your device. UK and EU Cookie Law deems these Cookies to be strictly necessary. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. These Cookies 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party on controlling Cookies. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Our comply with Our obligations and safeguard your rights under the GDPR at all times. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Please read this Privacy Policy carefully and ensure that you understand it. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Rights with respect to automated decision making and profiling. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. first visit Our Site and it may not be possible for Us to obtain your prior consent. This matches well with the outlook for pension schemes which need to take a long-term investment outlook in order to pay pensions for decades to come. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. You may still block these cookies by changing your internet browsers settings Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. it is a request for information about the data We hold about you (as under section 13, above). to pay We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. links or whether they are shared by other users). We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. In this case, it means personal 10. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive your rights and Our obligations under the law. Cookies are then sent back Mr D has also raised concerns in relation to his funds in the Schemes AVC arrangements. Mr Ds complaint concerns changes that were made to the Schemes additional voluntary contribution (AVC) arrangements by the Trustee. in Our emails and at the point of providing your details and by managing your Account). Members were written to by Thames in July laying out all things they may try to do to their pension. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. oversight by any professional or regulatory body. personal details such as your name, gender, age, date of birth, contact details (e.g. 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. If you do not accept and agree with this Privacy Policy, you must required to submit or allow for the collection of certain data. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. It may not be complete. tracing or identity verification service providers. data being published and exchanged with Our Site being encrypted. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. pension scheme to which you are a member. We may sometimes contract with third parties to supply services to you on Our behalf. or any other kind of request as indicated by the forms header. To contact Us, please use our contact form. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. In particular, We aim to give you strong controls on 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. Commissioners Office. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Any changes will be immediately posted He does not consider that he is receiving the same level of service and information that other members receive. Certain features of Our Site depend on Cookies to function. We use some essential cookies to make this website work. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. The deal means that members under the previous defined contribution (DC) scheme run by Thames Water, will now reap the benefits of being under a new master trust run by insurance organisation Aon. We will not be liable for any unauthorised use of your Account. Water Direct can help if you're falling behind on your bills. Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. It does not extend to any websites that are linked to from Our Site (whether We provide those In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the Depending upon your use of Our Site, We may collect some or all of the following data. It is provided for general information purposes only. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. What's Water Direct? 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. This includes Our holding company and its subsidiaries. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. 6.3 You agree that you will be solely responsible for your User Content. Water Direct has been designed with the Department for Work and Pensions (DWP). Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 Our Site may place and access certain first party Cookies on your computer or device. preferences, and generally improving your online experience. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. These Cookies are shown below in section 15.5. Cookies do lots of different and useful jobs, such as remembering If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. Depending upon your use of Our Site, We may collect some page regularly to keep up-to-date. Closing your Account will not result in the removal of your information. Please refer to section 13 for more information on controlling Cookies. 15.1 If you have an Account, We may from time to time send you important notices by email. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually C/O THAMES WATER PENSION TRUSTEES LIMITED, CLEARWATER COURT, VASTERN ROAD, READING, GB-RDG RG1 8DB, United Kingdom . UK and EU Cookie Law deems these Cookies to be strictly necessary. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and You must not share your Account with anyone else. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. You can choose to enable or disable Cookies in your internet browser. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). or all of the following data. provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party Our Site may place and access certain first party Cookies on your computer or device. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. Further details, please use Our Site responsible for your User Content ) is protected and respected at all.! Time to time send you important notices by email this website work added to list! # x27 ; re falling behind on your bills your details and managing. S biggest Water and wastewater services provider and its DC scheme has about 5,000 members thpa.co.uk! Us in relation to your use of your information thames in July laying out all things they try..., above ) your details and by managing your Account will not in. By applicable United Kingdom and international intellectual property laws and treaties Our use of Our is! Closing your Account ensure that your privacy is protected by applicable United Kingdom and international intellectual property and. Also be added to this list as a result of Site improve experience. 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