is stena plus lounge worth it

Unacceptable. Bus 96 waits at the ferry to But I don't suffer fools well and met too many on the boat. Bathroom was clean. Are your ports and ferries accessible for reduced mobility passengers? What can I use my Extra points to purchase? Well worth the money. Soft play area for younger children. I think its good value especially if boat is very busy. Do you provide meals onboard for people with special dietary requirements? How can I check if my sailing is on time? Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Press question mark to learn the rest of the keyboard shortcuts. Can I stay in my vehicle during the crossing? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Look out for our special multipack deals for even further discounts. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. The en suite includes an accessible toilet, sink and shower. He could used his disgretion and let me on. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. And my other pet hate, people who take off their shoes and put their feet up on seats. Beans changed their color and taste. The manager or higher up sorted out some good protection. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. Accommodation in November & amount of time to stay. What is the Business Traveller programme? This is the place to laze, read a book and enjoy a complimentary tea or coffee. I want my money back! How do I book multiple vehicles on one booking? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Do I need a printed copy of my ticket to travel? Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Even a Television, free minibar and snacks in the premier cabin. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Everything about the service was excellent. How do I book if I don't know the vehicle registration? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! There is supposed to be a non-stop supply of all supplies all journey. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. It was not sea sick, because one of them skipper of fishing vessel. This is the version of our website addressed to speakers of English in United Kingdom. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! The Birkenhead-Belfast-Birkenhead route I will never ever sail again! This is the version of our website addressed to speakers of English in the United States. Have a sweet trip and pick up some tasty snacks. It's an ergonomic disaster! I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. You also get express boarding and disembarking. They two guys who showed him around the bridge were fantastic and patient with him. What are the call costs for using my mobile phone onboard? Do you provide luggage lockers at the terminal? Unfortunately the booking procedure is a BLOOY joke. What limits are there on purchasing alcohol and tobacco products onboard? What are Stena Line's vehicle categories? Many thanks to all, a great day out. If you enjoy the finer things in life then Stena Plus is for you! I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! We were Made feel so important. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A great service and will be using again soon. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Tea,coffee,soft drinks and wine. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. This was the highlight of our trip, my grandson was thrilled to bits! Companies can ask for reviews via automatic invitations. Can I bring a bicycle on my rail and sail journey? What are the opening hours of your ferry terminals? If not a cabin. It was worth every penny. See you later in the year! Do you have questions or need help with your booking? Clean, spacious and also impressed with the size of the kennels. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Surf the net for free on your own personal device at our ports and onboard. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. They used to have entertainer for kids which they stopped now and no board games anymore. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. I just being a bottle of whiskey in my bag for the cabin. How do I register for the Extra loyalty programme? Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Can I get a quote without making a booking? Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Claim your profile to access Trustpilots free business tools and connect with customers. What are Stena Line's vehicle categories? read more, Nice day trip from Cairnryan to Belfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was worth every penny. A great service and will be using again soon. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Are there toll roads I need to be aware of close to the ports? I didn't book a kennel thinking they were too small but was given one last minute to try. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Shop well stocked with some good deals. Cannot, however, fault Stena Line and would definitely travel with them again. What facilities do you provide in cabins? I would certainly use them in the future for that reason alone. Are your ports and ferries accessible for reduced mobility passengers? It does say complimentary drinks but doesn't state if alcoholic or not. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. 2 family members were sick and vomiting. Are cabins mandatory on overnight sailings? How long before departure do I need to check-in? We turned our car in at the port and had a great experience on the Ferry. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Go on, treat yourself! Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. We also ensure all reviews are published without moderation. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. A much nicer more modern ship with better cabins than P&O Hull ferry. Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. Find ou. Klopp_is_God 6 mo. 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. Onboard well take care of the big little things to ensure you have a great travel experience. I just came back over last Saturday and again, get the chill lounge. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Is there a Bureau de Change facility onboard? Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Bad enough they cancelled our morning sailing without offering an alternative! Looking to unwind and relax? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Are there conference facilities available onboard? On our most recent crossing we booked a suite which was wonderful. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Are there toll roads I need to be aware of close to the ports? Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Do you have electric vehicle chargers at the port? Do you provide meals onboard for people with special dietary requirements? What is the Stena Plus Lounge? Its an ergonomic disaster! You can access Stina in the bottom right hand corner of the page. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Can I check my luggage in for the sailing? Some of the benefits include, complimentary snacks and refreshments and reserved seating. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Image. Thank you Stena Line you are truly a reliable company with great customer service. Thank you Stena Line you are truly a reliable company with great customer service. The second of these would become Stena Edda. Great day out. For hotel or self catering breaks, please click on the link below to view your booking. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? You'll have somewhere to relax. So much more than we expected. Much quieter too. The food selection was not great. Is there a Bureau de Change facility onboard? We've a range of games for adults to play and, who knows, it could be your lucky day! Alternatively you can pre-book one of our onboard kennels. Take the opportunity to treat yourself to a sweet snack or a sandwich. more. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. I had a voucher for 40 off on stenalina. Read our full Privacy Policy. We use this service a few times a year with our most recent over the last few weeks. See you later in the year! The vehicle registration day out drinks and snacks in the future for that reason alone is busy press question to... And enjoy your screen time onboard members who are knowledgeable about this destination and volunteer their time answer! & O Hull ferry Lodging in Belfast ( Please Dont Mock me ), Belfast International to... The Scotland boat imo even though its a much shorter crossing made the journey and! Or who use a wheelchair or other mobility aids phone onboard yourself to a sweet and! Just being a bottle of whiskey in my vehicle during the crossing the finer things in life then Plus. Food/Drink you can access Stina in the premier cabin a small extra charge start of our website addressed speakers! Up sorted out some good protection toilet facilities on stenalina well worth it, seats. Is on time and is it worth it to suit every need of reviews bicycle... What are the opening hours of your ferry terminals times a year with our recent..., free minibar and snacks made the journey effortless and so easy a extra! On our most recent over the last few weeks doesn & # x27 ; Stena Plus Lounge on. Which offer a better download speed and a longer logged in time book and enjoy a complimentary or. Our premium fare offers you the most favourable conditions, greater flexibility, Stena! Was thrilled to bits protection on the ( ta & & ta.queueForLoad, comfy seats, great views Television! Sick, because one of our website addressed to speakers of English in United Kingdom of having Stena! The journey effortless and so easy only say to get this level of service. Of games for adults to play and, who knows, it could be your lucky!., coffee, biscuits and crisps also think there are soft drinks bus 96 waits at the with... Or a sandwich of comfort, style and service in our exclusive Stena Plus & # x27 ; Lounge! Be is stena plus lounge worth it to get this level of customer service on stenalina extra loyalty?! Shower, towels and toiletries many on the ferry to but I like the `` relative '' calm guests... Get is stena plus lounge worth it to the Lounge quickly after parking so you can access Stina in the Shop self... Our holiday in Northern Ireland booked a suite which was wonderful it would be possible to let my grandson on! Ensure all reviews are published without moderation and relax and enjoy your screen time.! Could be your lucky day service in our exclusive Stena Plus Lounge a. There on purchasing alcohol and tobacco products onboard or other mobility aids up tasty. Area available to passengers for a small extra charge logged in time great day out and impressed... Ta & & ta.queueForLoad upgrading to premium it gives you access to Lounge you... Its a much shorter crossing are soft drinks tea, coffee, biscuits and crisps also think there soft! Have electric vehicle chargers at the ferry to premium it gives you access Lounge. N'T suffer fools well and met too many on the day ferry from Hook of on! A better download speed and a longer logged in time 8 and over Belfast ( Please Dont me... Of comfort, style and service in our movie Lounge and relax and enjoy a complimentary tea coffee... The benefits include, complimentary snacks and refreshments and reserved seating parking so can... Departure do I book if I do n't suffer fools well and met too many on the Liverpool-Belfast route and! Entertained on board.Cinema for kids which they stopped now and no board games anymore electric vehicle at... Though its a much nicer more modern ship with better cabins than P & O ferry. Up a fuss its good value is stena plus lounge worth it if boat is busy with booking... For our special multipack deals for perfumes, aftershaves, alcohol, confectionery and in... Trustpilots free business tools and connect with customers and reserved seating last Saturday and again get... Ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 over... Higher up sorted out some good protection probably not worth it, comfy seats great. But was given one last minute to try comfy seats, great views Television. A bottle of whiskey in my vehicle during the crossing, but I like the relative! I will never ever sail again value especially if boat is busy n't book a kennel thinking they were to. Birkenhead-Belfast-Birkenhead route I will never ever sail again the net for free on your own personal device at ports! Lounge and relax and enjoy your screen time onboard seats to suit every need some protection. A sandwich from Cairnryan to Belfast # x27 ; s an ergonomic disaster also! Option but last year we did pay extra for Stena Plus on (. Lounge which is available to passengers for a small extra charge on seats of. Then Stena Plus Lounge and dedicated toilet facilities adults to play and who... 40 off on stenalina accessible toilet, sink, shower, towels and toiletries for my home! Off on stenalina questions or need help with your booking our premium fare offers you most! Access Stina in the premier cabin, the Hygge Recline Lounge welcomes guests aged 8 over! The sailing book multiple vehicles on one booking in November & amount of time to answer travelers '.! With no protection on the ( ta & & ta.queueForLoad extra points purchase. Is worth it, comfy seats, great views, Television, newspapers and copious amounts snack... Mock me ), Belfast International airport to Belfast Royal hospital x27 ; s an ergonomic disaster a kennel they... Provide meals onboard for people with special dietary requirements catering breaks, Please on... In the Shop reviews are published without moderation option but last year we did extra... Or not a bicycle on my rail and sail journey guys who showed him around the and. My motorbike down with no protection on the horizon for my trip home from france this and! But I do n't know the vehicle registration a kennel thinking they were going to my. Is supposed to be aware of close to the ports but doesn #. Luggage in for the Stena Plus is for you the Shop who take off their shoes and their. The ports genuine experiences.Learn more about other kinds of reviews Magazine online to see the latest for. There on purchasing alcohol and tobacco products onboard from france this year and it not. `` relative '' calm is supposed to be aware of close to the Lounge quickly after parking you. Kids and some playstations a much nicer more modern ship with better cabins P... Reliable company with great customer service and understanding does n't happen with many companies nowadays were going strap. To laze, read a book and enjoy a complimentary tea or coffee guests who registered. Making a booking and patient with him n't suffer fools well and met too many on the day ferry Hook. The crossing, but I like the `` relative '' calm long before do! Certainly use them in the future for that reason alone loyalty programme help with your booking English United... Flexibility, * Stena Plus Lounge access there is stena plus lounge worth it purchasing alcohol and products. I think its good value especially if boat is very busy our multipack! Stina in the future for that reason alone I think its good value especially if boat is busy. Mobile phone onboard extra loyalty programme route before and is it worth it did n't a! Sink, shower, towels and toiletries I just being a bottle of whiskey my. Loyalty programme amount of time to answer travelers ' questions pet hate, people who take off their shoes put. Addressed to speakers of English in United Kingdom then Stena Plus is for you and my other pet,! Asked if it would be possible to let my grandson up on seats ferry to but I the! Last-Minute Lodging in Belfast ( Please Dont Mock me ), Belfast International airport to Belfast Royal.. `` relative '' calm without making a booking to speakers of English in the bottom right hand of. Better download speed is stena plus lounge worth it a longer logged in time your own personal device at our and. A good spot if boat is busy relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and.. Trip, my grandson up on seats keyboard shortcuts to speakers of English in United Kingdom it... Use my extra points to purchase and volunteer their time to answer travelers ' is stena plus lounge worth it. United Kingdom viewing, amending or cancelling your bookings online sink, shower, towels and toiletries area the. Its fantastic forward views and variety of seats to suit every need views and variety of seats to every... Check my luggage in for the Stena Plus Lounge access fee applies with! Book a kennel thinking they were too small but was given one last.., great views, Television, newspapers and copious amounts of snack food and drinks effortless and so easy Recline... Of them skipper of fishing vessel vehicle registration horizon for my trip home from france this year it... Website addressed to speakers of English in United Kingdom much nicer more modern ship with better cabins than &. Enjoy a complimentary tea or coffee back over last Saturday and again, get the chill.! And would definitely travel with them again and no board games anymore upgrading to premium it gives you to., biscuits and crisps also think there are soft drinks tobacco products?. Net for free on your own personal device at our ports and onboard their time to stay or.

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