Hi, my child got injured playing sports and fully tore her ACL. Theme parks bring joy to millions of people a year, but can be very stressful and overwhelming to guests who live with a disability and are thinking of traveling to Orlando. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. 2023 MARVEL. Receiving help for a party member with a disability at a theme park can be stressful and frustrating. They will then determine if you qualify for Universal Studios disability pass and you can go from there. Sign in. We have booked to arrive early August. So I brought out our AAP and we were immediately walked to the front of the line and brought in to the next show. Related post:The Guide to Universal Studios Vs. Islands of Adventure. You used to skip the lines completely but too many people claimed they needed a disability pass when they really didnt. Universal can also grant AAP access in advance over the phone, but you would need to call within 30 days of your visit. My son has asd and adhd. You'll be issued the AAP if you meet the requirements. This system allows you to reserve your spot in the line with a wait time and then head over to have a minimal wait during that time. Rarely is island of adventure. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. The phone number is 407-224-4233 - press 5 for "More Guest Services Options," and then press 2 for "Accessibility Accommodations Information.". We are visiting Disneyland and universal Hollywood between Christmas and New year's this year. With our discounted Disneyland tickets guests can choose from the following parks! #2. How does theUniversal's Attraction Assistance Passwork? Would this qualify for a gap? Can I have more than one attraction return time listed on my AAP? Joined. We finally made it to Universal Studios Hollywood! Reaching out any time before the 30-day window risks any accommodations that are offered possibly not being available in the system when you arrive in the parks. Yes! Universal assigns the AAP on a case-by-case basis, so we'd suggest hopping by Guest Relations to see what options are available to best meet your needs. We are headed there next month and my son has a wheelchair but it does not have the transit connections. You will talk to Guest Relations when you enter to discuss why he will have an issue with waiting in a standard queue. Universals Animal Actors: Show lenght 20 Min. My daughter has ASD and anxiety and not sure how she will cope in the busy parks. This is your starting place for a less-stress, more-fun vacation. Once it's your return time, you'll be directed through the Express or alternate queue, which should be shorter than the standby line. Ultimate Comparison of Universal Endless Summer Resort : Surfside or Dockside? Once youve ridden your first attraction, a Team Member will provide you with a new return time for the next. All rights reserved. If we are approved for an AAP, can we only use it on rides that he is tall enough to or physically able to ride? If you or your party feels more comfortable discussing your Disability Pass at Universal in a more private setting or just in advance, you can call Guest Relations ahead of time. Universal Orlando Resort Autism Disability Passes - Autism At The Parks: Walt Disney World, Universal Orlando Resort and SeaWorld Orlando Description and tips about Universal Orlando autism disability pass, AAP Attraction Assistance Pass for guests with autism Welcome About Us Tips Before You Leave Home They couldnt do enough ! The Universal Orlando Guest Assistance pass is one of the accommodations that guests can seek out today to make their theme park visit more accessible. He is not able to stand for long periods of time due to the pain, he also gets nauseous at times. Compare predicted crowd levels by day up to 1 year in advance! You should still use Universal's Attraction Assistance Pass for those attractions that do not offer Universal Express, which includes Hagrids Magical Creatures Motorbike AdventureatUniversal's Islands of Adventure. The AAP allows the party member with disabilities and a limited number of people in their group to wait in an alternative queue that is much shorter than the regular queue if the posted wait time for the attraction is less than 30 minutes. All Universal Orlando hotels comply with accessibility requirements to ensure specially equipped guest rooms are available. Would he be able to get an AAP if I bring the diagnosis letters? However, if it is clear the AAP is not accommodating your needs, then it might be the worth the time and effort to ask for assistance. I suffered a stroke in 2018 as a result i cant walk for long and cant stand still at all as my leg gives way, am i likely to get the disability pass? While the number of guests already in the queue appeared small, the TM informed us it was already an hour and fifteen minute wait due to the low capacity of the show and wand shop. as well as FREE park plans to save up to three hours in the parks! And to stay up to date on everything going on inside the theme parks be sure to check out our partners at Themeparktoday.com! We are planning on 4 days and have the park-to-park passes.. Related: Overview of Disney's Disability Access Service Card, Related: Full List of Disability Access for Disney World Attractions, Tags: Guest service would not issue a pass. So you still have to wait just not physically in a line. The Rider's Guide, as well as Universal Studios' website, had the following notes on the ride: From reading some of the different threads it seems that some people are finding it difficult to obtain an AAP pass when visiting UO. I could bring my other sons and my husbands annual passes the first night. Universal makes these decisions on a case-by-case basis. There are some important details to note when it comes to actually using your pass, and that is specifically true when utilizing it on days when there are Virtual Queues offered. If it is not working for you, speak with a supervisor at Guest Relations. That would maximize your time on the Universal attractions and then you would have something to do in the down time while waiting! I have autism and anxity. We recommend requesting accommodations for the most severely impacted family member; these are often enough to cover the needs of anyone in the party. No, you do not need a doctors note or any proof of that matter of your disability to obtain a Disability Pass at Universal Studios Orlando. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. If your special-needs child uses a stroller, make sure you request documentation in Guest Services to use the stroller as a wheelchair in the parks, which will allow you to take your stroller into the queues wherever they are accessible to wheelchairs. Our step-by-step guides will save you up to 4 hours a day. This means that, if you receive a reservation at one attraction, then choose to get a second reservation at another ride without having used your first, you forfeit the earlier reservation. You can find a button to join on this page. Its better to get it the day you enter the park. We will have a brace on and I was wondering if she would qualify for a GAP? Not as helpful as the Disney parks !! I think its an excellent idea as a day in the parks is very overstimulating. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. passes that grant accelerated access to attractions and rides. Due to his medication (chemo tablets) it causes him to have bone pain, especially in his knees. Freedom Passes can only be purchased at your Base Ticket Office or as part of a Military Discounted Package through your Travel Agent. Question 1 comes from Fernando in Rio de Janeiro, Brazil: When using the AAP, the guest with the AAP should be intending to ride the attraction. Attraction Assistance Pass (AAP) - Universal Orlando Resort Thank you Maureen Rowe Deal Like Disney's DAS, Universal Orlando Resort provides a paper pass, called Attraction Assistance Pass (AAP). Could we use the AAP to shorten the wait on those rides as well, even if he isnt going to ride, lets say the velocicoaster or something like that? Will he be able to get a pass? Discuss your needs and explain why AAP isn't working for your family. Feb 21, 2014. Getting your Disability Pass for Universal Studios is a process that you can do right in the parks on the day of your visit. This card contains a bar code for scanning at the rides and folds to fit into the pocket of a lanyard. Universal elements and all related indicia TM & 2023 Universal Studios. Talk about your medical issues with a staff member at Guest Relations, or give them a ring ahead of your visit at 1-800-UNIVERSAL. The questions are not intended to prove the existence of a disability, just to make sure your family has access to the appropriate level of assistance for a magical adventure in the parks. The Attraction Assistance Pass at Universal Studios does not have any of your personal information on it besides your name and party size. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. For most attractions, you will be using your Guest Assistance Pass at Universal, which will be scanned at the queue entrance, and a Team Member will direct you to the correct area. Recommended Reading: Can You Get Disability For Ibs. This includes access to the cheapest Universal Orlando tickets, as well as FREE park plans to save up to three hours in the parks! This means that, if an attraction participates in the Virtual Line system, you will use it rather than your Attraction Assistance Pass. Thanks, You could actually call Universal Guest Services ahead of time to arrange accommodations within 30 days of your visit (or you could stop by Guest Relations once you're at the park). Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. Those who have mobility devices or are worried about the overall accessibility of Universal Orlando Resort, you may not need a Universal Guest Assistance pass. My son has asd and adhd. Should I Get the Guest Assistance Pass at Universal Studios 2023? The contrast between foreground and background text will increase. Disney does not want or ask all of the questions Universal does! If you require immediate assistance, call 407-224-4233, option 4. Thank you. Guest Room Accessible Features Entry doors are 36" wide Accessible peepholes Closets with rods at 48" high Can you prearrange a disability pass prior to arrival when staying at an site resort? The Universal Attractions Assistance Pass, or AAP, is available for guests who have a physical or cognitive disability or condition that prevents them from being able to stand in regular stand-by lines. 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