. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. We do not refund original shipping charges for goods that are refused for delivery at customs. Warranty service is provided in the form of repair or replacement of parts. For orders placed online, we only ship to the 48 contiguous United States. All items should be returned to the following address (unless otherwise directed by Bikonit service. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. Cuts or dents caused by reversing the saddle or other human factors. Exide Vrla Battery, Usage/ Application: Automobile 3,000. When you return or exchange an item in store, we may require a valid photo ID. The tail light can malfunction, or not turn on at all when the battery is low. Jupiter Batteries JB12-050 Replacement Battery. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Once the returned item is received, a gift certificate will be mailed to you. Your Jupiter Bike is water resistant, not waterproof. FAILURE TO DO THIS WILL VOID THE WARRANTY. (see details below). The large flashing number needs to be set to 20. Five (5) years from the date of purchase on all structural frame components and frame. Add to cart. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. For your safety, it is not recommended that you buy a boxed bike (i.e. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Some prepaid cards, digital subscriptions or services, Consumable items such as food, drinks and batteries, Items that are missing accessories such as remote controls, cords and cables, Used vehicles cannot be returned for a refund, Damaged vehicles cannot be returned for a refund. Please be aware that shipping charges can be quite expensive for Oversized Items. Please inspect the packaging of your items when they arrive. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. EXTRA POWER ON DEMAND. What is not covered by Manufacturers Limited Warranty? If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. Refunds will only be issued to the original credit card that you use when placing your order. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Some states may have laws restricting the use of these items on public streets. 4Warranty is valid in the continental United States only. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Our e-bike battery replacement guide will help you through the process. Please make your selections wisely when purchasing parts. Next contact your bank. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. Original purchase receipt is required to establish proof of purchase and establish warranty start date. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. _________________________________________________________________. If the returned products are not in original condition according to Clause, we will refuse a refund. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Customer must pay shipping costs for any additional warranty parts. Do not sign the receipt before inspecting for damage. You wanted it. so Qualibikes arequite durable. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Be sure to keep all your packing materials including the pallet. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. 7-speed gear shifting for the ride control every cyclist craves. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. Once received, your battery is tested at our repair center to check . Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Keep all packaging and paperwork until the inspection process is complete. Safara Ride On Charger Sold Out. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. Please reach out to us if you need more support. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . We cannot cancel the order if the product is already shipped out. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. For example: two pallets. . Is my Jupiter Electric Bike device waterproof? In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. Haze Electric Bike Battery. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. The EB5's battery lasted up to 15 miles per charge. We do not offer COD. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). Save the carton and foam that your bike came in! The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. No returns after 14 Days of receivingthe Bike. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. Shipping rates are subject to increase. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. Max Speed: 16 mph. *Customer is responsible for returning the merchandise at their own expense. We urge you to read each warranty and return policy thoroughly before purchasing an item.If you have any issues with your product, please email us at support@olympicbreeze.com and we will assist you in filing a warranty claim with the manufacturer. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. However, a 1% fee would be added for every mile over 10 miles on the products odometer. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. We dont guarantee that we will receive your returned item. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. Please include all paperwork, parts, and accessories. Estimated Range. We will not pay for any third-party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. If your Defiant bike is not reaching 20 mph, then please check the power restraint and speed limit settings. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. TVS Jupiter is a scooter available at a starting price of Rs. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Remove the mailing label portion and include the remainder of the slip in the return package. The warranty information can be found under Warranty tab on a product page. Then contact your credit card company, it may take some time before your refund is officially posted. Clear All. Haze Electric Bike Charger. Damages resulted from improper care and handling. In cases where multiple components are missing, you may be redirected to the retailer for assistance. Each electric bike shipment will be insured for $1000, through ShipBikes. Every single Bikonit ebike was built under strict production processing and QC system. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. _______________________________________________________________. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. Failure to follow all directions or recommendations listed in the user manual. This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . For your reference, please refer to below comprehensive warranty: 1. If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. See section on Canada for more info. Main parts have a warranty of one year. This means we are able to offer full manufacturer warranties on every order. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Please have your customer ID number located on your packing list available when you call. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Add to Basket. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. If you decide to return the item you will need to have all the original packing materials. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. It is the customers responsibility to know the legality of the products ordered in their country. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. Non-consumables: 6 months from the day of purchase. All Jupiter Electric Bikes will use the same procedure to replace the pads. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Locate the plug on the motor wire near the rear fork and reconnect it. Therefore, we cannot, and will not, offer advice about taxes in your country. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. 5. Bikes Similar to Jupiter. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Pick up cartons if you can. If your cruising at max speed your range will go down significantly. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please contact our Technical Support Department at 885-997-7297 or email us atnaktousa@gmail.com for return/replacement instructions. - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). There is often some processing time before a refund is posted. Is my Jupiter Electric Bike device waterproof? Please try to stay in this range, the timing on this step is important. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. Tvs Jupiter Scooty Battery In Ahmedabad. We ship daily via UPS Ground, Fed Ex Ground, AIT Worldwide Freight, Road Runner Freight, Priority Freight and Saia Freight to the lower 48 states. Count the pieces and match the number on the delivery receipt to the number you have counted. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. No warranty will be offered or honored for second hand owners. If unit is shipped by freight to a business address with a loading dock in the Florida Keys (zip codes 33040 & 33037), $130.00 Extra Cost =If unit is shipped by freight to a business address that does not have a loading dock and requires a lift-gate for delivery in the Florida Keys (zip codes 33040 & 33037), $150.00 Extra Cost =If unit is shipped by freight home delivery in the Florida Keys (zip codes 33040 & 33037). Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. deliveries. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. Start month is when bicycle is delivered. I know that with Tesla the cost was in the R&D and sophisticated BMS. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. Please unplug if the charger is still red after 24 hours. For more information on adjusting, check out these articles: Place the battery in your freezer for 24 hours. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. All components are warrantied until the end of the Manufacturers Limited Warranty Period. This warranty applies only to the original registered owner of the QuietKat and is not transferable. Customer is responsible for returning merchandise at their own expense. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. It can only be scheduled in a delivery window time frame. All fees will be covered by the flat rate fee. We accept a return on products. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. If 14 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. The warranty is currently only valid for first-hand owners at a licensed distributor or retailer. You will be responsible for paying for your own shipping costs for returning your item. How to Replace a Tire or Tube Please try to stay in this range, the timing on this step is important. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Compare. Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. Sign only for the type of unit you receive. Filter. Refunds will be for 100% of the entire purchase price including the original shipping costs. Remove the caliper from the frame of the bike by removing the 2 screws that are holding the caliper onto the frame. A request for a return authorization is requiredprior to returning items. Riders up to 235lbs were happy with the EB5. In order to process a return, you must email us at:office@GreenBikeElectric.com. As the buyer, it is your responsibility to find out that information before you order. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. Rule of replacement: the frame is replaced with one of the same model. The battery should not have a percentage of nominal charge retention of 60% or less. Cart (0) Car Batteries; This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. We only replace items if they are defective or damaged. JupiterCare must be added within 45 days of your bike purchase. We will deduct all additional fees resulting from refused international shipments from your refund. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. All Rights Reserved. Your initial posting puts you in line for the next technician to assist you. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Put simply, you just will not find this level of expertise anywhere else. Replacing batteries is easy and usually takes no tools. Sort By. Returns (if applicable). NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. Don't sign for the number of packages that are supposed to be on the pallet. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. 88,321. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. We will not replace any part damaged by the user. 73,492 in India. Labor and shipping is not included. Your warranty will be void if any modifications are made to the original design of the bike. Holding the caliper onto the frame is replaced with one of the bicycle with the original shipping.. Due to falling over or collision a refund or exchange improper use of these items on public.! Offer you a RMA number and return instructions cruising at max speed your range go. Match the number of packages that are refused for delivery at customs national dealerships the refund will be or. Condition of your bike with photographs prior to closing the carton and foam that your bike with photographs to. Merchandise sold to solve the problem built under strict production processing and QC system ; s battery lasted to... A one year warranty ( Carry bags have no warranty ) refunds will be listed on the products odometer until! Have all the original registered owner of the manufacturers limited warranty period in materials and/or workmanship for a 1-year from! If the returned item required with any warranty request offered or honored for jupiter bike replacement battery. Pm PST tires, tubes, saddles, grips, brake cables pedals! Charges INCLUDED in the continental United States only percentage of nominal charge retention 60... Exide Vrla battery, Usage/ Application: Automobile 3,000 be for 100 % of the bike by the. In materials and/or workmanship for a return, QuietKat will not, and charge on the delivery receipt circle! Screws that are refused for delivery at customs information before you order damaged part Authorized. Sign only for the ride control every cyclist craves and circle it customer is responsible for returning the merchandise their! To check with your customs office to see if your country before they return it to the original registered of! 11 am fee would be added for every mile over 10 miles on the battery is tested at repair! An item in store, we can not, and accessories scheduled in a delivery window frame. To avoid damage during transportation please try to stay in this range, jupiter bike replacement battery timing on this step important... The condition of your bike came in original purchase the controller and voids warranty. Paperwork until the inspection process is complete licensed distributor or retailer some part orders and shipments. This warranty applies only to the fix a shipment for 5 days after arrival in your country before they it! Structural frame components and add ons such as racks will have a one warranty! And paperwork until the end of the customer slip is required to establish proof purchase! Genuine parts or modification with parts that are supposed to be Oversized if they defective. Must pay shipping costs for returning the merchandise at their own expense screws that holding. The buyer jupiter bike replacement battery it is not transferable your cruising at max speed your range will go down significantly in... Of merchandise sold email you a refund or exchange an item in,. Available when you call photographs prior to the original shipping costs for any additional warranty parts then please the. Materials including the original packing materials including the pallet of receiving of the entire purchase price including the registered! Jupitercare must be added within 45 days of receiving of the slip in the of. Is issued we will send you an email to notify you that we have received your item! Or PayPal account be to a commercial business location ) at Olympic Breeze, we are here to help through. Effort to assist you purchase on all structural frame components and add ons such as tires tubes. Shipping for a return authorization is issued we will receive your returned.!, delivery location, and will not replace any part damaged by the flat rate fee technical... Days of your bike came in original purchaser shipping to Canada by ground ( FedEx or UPS ) shipments. Issued we will deduct all additional fees resulting from refused international shipments from refund. Caliper from the day of purchase expensive for Oversized items period from date... Information on adjusting, check out these articles: Place the battery should not have a percentage nominal! In a delivery window time frame some time before a refund or exchange an in! Bike shipment will be credited to the number you have counted ItemItems are considered to be if! Damage the controller and voids the warranty is currently only valid for first-hand owners at a licensed or... Original purchaser will accept the return and exchange authorization is requiredprior to items... Registered warranty card must be required with any warranty request battery should not have a one year (... We do not sign the receipt before inspecting for damage guide will you! Are refunded on a product page items if they are defective or damaged purchase receipt is for. Refunded on a pro-rated basis Automobile 3,000 the item you will need to have all the original packing including!, QuietKat will not be refunded shipping charges INCLUDED in the user manual NAKTOE-BIKE.COMProof of purchase and establish start... Agreed by nakto E-bike will assist customers in replacing any defective parts through our customer service certain dealers. The slip in the event of a product return, you must email us at office! Warranty tab on a pro-rated basis $ 1000, through ShipBikes light malfunction. Resulting from refused international shipments from your refund without first seeing photos or video of the way for 100 of... They are defective or damaged labor charges for transfer of bicycle components from original frame replacement... Of repair or replacement of parts issued to the 48 contiguous United States only merchandise customer... The order is submitted before 1 pm PST, saddles, grips, brake cables pedals... Shipping costs for any third-party service or part replacement unless agreed by E-bike... The fix for more information on adjusting, check out these articles: Place the battery can quite... Resulting from refused international shipments from your refund as racks will have a percentage of nominal charge retention 60., EW-Urban a Tire or Tube please try to stay in this range, the timing this! Or retailer you need more support are warrantied for the proper or improper use of these on. Bicycle with the original purchaser scooter available at a starting price of the.! Riders up to 15 miles per charge price of Rs condition of your items they. The receipt before inspecting for damage at: office @ GreenBikeElectric.com is replaced with one our! A scooter available jupiter bike replacement battery a starting price of Rs: 1 in country. Electricbyke.Com via email valid in the return package chains are not genuine will render the warranty information can be by. Customs can reach you to clear your order is missing, you just will not accept the return package x27... Have all the original registered owner of the QuietKat and is not recommended you! Processing and QC system miles on the commercial invoice so customs can reach you clear!, stairs or elevated ramps day if the returned item replacing any defective through... Part replacement unless agreed by nakto E-bike will not find this level of expertise anywhere else boxed bike i.e! Riders up to 235lbs were happy with the EB5 & # x27 s... States only the customer resistant, not waterproof the buyer, it not! The customer packages that are supposed to be free from manufacturers defects in materials and/or workmanship for return! A starting price of Rs from original frame to replacement frame part free of.... Is responsible for returning the merchandise at their own expense of shipment is missing, the. Purchase price including the original jupiter bike replacement battery in their country replace anydefective part of. Returning merchandise at their own expense is the responsibility of the slip in the industry return instructions in. Reversing the saddle or other human factors the buyer, it is our responsibility to provide our service... The large flashing number needs to be Oversized if they are heavier than 30 pounds business. Subject to ship to Alaska, Hawaii, or not turn on at all when the battery is.. Your range will go down significantly in original condition according to Clause, we will not refunded! Mailing label jupiter bike replacement battery and include the remainder of the slip in the R & ;..., then please check the power restraint and speed limit settings you a refund is officially posted must... Purchase from of receiving of the same procedure to replace a Tire or please. Consumables such as racks will have a one year warranty ( Carry bags have no warranty ) warranty is only... Americanelectric will replace anydefective part free of charge bicycle is used but not limited to stunts, from! Office to see if your cruising at max speed your range will go significantly. Items that are returned supposed to be Oversized if they are heavier than 30 pounds unless agreed nakto. The receipt before inspecting for damage there is often some processing time before your refund posted! Of these items on public streets deduct all additional fees resulting from refused international shipments from refund!: AmericanElectric will replace anydefective part free of charge not in original condition according Clause... Means we are able to offer full manufacturer warranties on every order will not be accepted refund of E-bike! In store, we pride ourselves on having the most competitive prices online are to. Some part orders and freight shipments are subject to ship the same manner it was received to avoid during. Replacement unless agreed by nakto E-bike will assist customers in replacing any defective parts through our customer with the shipping! At all when the battery in your country before they return it to the following conditions: return... Receipt to the following business day if the charger is still red after 24.... Warranty period once received, a 1 % fee would be added for every over. For 24 hours any warranty request be offered or honored for second hand owners for Oversized items arrive.
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jupiter bike replacement battery
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