dreams resort cancellation policy

Belizean Dreams Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. The reservation is non-refundable, and you will be charged the full amount at time of booking. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. CHECK IN POLICIES. Food is good. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. Chicago, Illinois 0 I don't know but If you dont book a flexible rate, you may not be entitled to a refund. Check out the most frequently asked questions about our hotels below. A credit card and valid picture I.D. The package rates do not include gratuities. Tour and package rates vary according to the features of the specific package or program offered at each hotel. Which so far have not returned call.I'm starting to wonder if their still in business. How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. Non-refundable balance is due 60 days prior to arrival. That ones a must everywhere.). Guests can also try snacks and desserts at the onsite bar. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. Where can I find employment opportunities within your company? If you dont book a flexible rate, you may not be entitled to a refund. There are no extra beds provided in a room. Smoking of any substance in our rooms is strictly prohibited. Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. The Overwater Villa is not included in island rental rates. If your plans change, you can cancel free of charge until free cancellation expires. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. All BEAUTIFUL, including location and food. Thanks RSC. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. Location of the hotel in marina area. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. Less than 60 days prior to arrival date, guests are entitled to NO refund. Discount Eligibility for Rates: A 3rd or 4th adult in Suite Style or Premium Suite Style cabana will be entitled to 20% discount (Local flight and boat cost within all packages are not eligible for discounts). Thank you for the opportunity to respond, Currently, Mr. ****** account is active and being advertised for sale of his vacation property. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Make Reservations. Less than 60 days prior to arrival date,guestis entitled to NO refund. Unused portions of tours, services and a la carte items are non-refundable and non-transferable. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Get your career started in our Property and Corporate Careers area. Were really excited about them, can you tell? Isla Mujeres airport is 0.5 km from the 5-star property, which lies in the Costa Mujeres district. (Read about entry requirements on our website). Rates confirmed are for the number of occupants listed in your e-mail confirmation, per room, per night and do not include additional charges for rollaway beds or extra people and will apply only to rooms booked as part of this reservation. AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. Taxes, service charges, etc. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. This website uses cookies to ensure you get the best experience. Reservations by phone: +1-855-458-6179. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. We cannot guarantee the clarity of the ocean at all times as a result of weather. Hotel Reservation Network | 2023 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. He was very condescending and said that he was in the business for 12 years. The. Your reservation is being held by a deposit on the credit card provided at the time of booking. We know, we know rules ruin everything. We have developed a suggested gratuities guide in response to guest feedback. It has been one year and no response from them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Bring valid photo ID and check-in at the concierge desk. On stays booked through March 31 for travel completed by Dec. 31, guests can add the Dream Big Offer for just $199 per room and receive the following perks for your family (terms and conditions apply): Dream Big door banner. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather,pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. Non-refundable balance is due 120 days prior to arrival. Booking Website Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia, Cabeza de Toro, 23000 Punta Cana, Dominican Republic +1 809-552-6000 Dreams Palm Beach Punta Cana - Punta Cana With a casino, convention center, and outdoor free-form pool, this beachfront resort overlooks the Caribbean Sea. Typical questions asked: Can tickets for local attractions be purchased at the front desk? 1600MM X 3200MM | 1600MM X 1600MM | 1200MM X 2400MM | 1200MM X 1200MM, 1000MM X 1000MM | 800MM X 1600MM | 600MM X 1200MM | 600MM X 900MM | 600MM X 600MM | 300MM X 600MM, 300MM X 600MM | 300MM X 450MM | 250MM X 400MM, Carrara Marble Look Porcelain Floor Tile is the perfect choice for those looking to add a touch of classic Italian, Extremely White Tiles For Your Interior Space..! Adult rates apply for all packages since we are an adults only resort. All boat itineraries and activities are weather and conditions permitting at resort's discretion. Do all Dream Hotels accept pets? However when he finally got the appropriate timeshare, then they gave us a much better number. Don't waste your money on these scammers. What amenities can we find in the rooms at Dreams Playa Mujeres Golf & Spa? Upon arrival, we require a valid credit card or debit card. Universal Exchange Rates of US$1 is equivalent to BZ$2 applies. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Country's currency. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. The property was in the very good location and well priced. To protect against its unauthorized use, our reservations process is handled on a secure server that fully encrypts your credit card data. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. At this time we do not accommodate solo travelers. The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Our hotels are committed to helping you stay connected. Ready to Book Your Experiences? We finally found a legitimate company who does exactly what they say! Tour rates are subject to change without notice. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you. Guests must be 21 years or older with photo identification to reserve a room. 61-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. All rates are based on double occupancy in each bedroom. All the details from your favorite island: Sea Island Company 2023. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. Change and Cancellation Policies For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted All reservations that are guaranteed with a credit card are held for late arrivals. Standard change and cancellation policies apply to new bookings made with travel credit. Q - I asked that a flight be included in my quote, but the quote came back Definitely would recommend! the Client must pay an amount equal to the Service Tax (GST) payable in respect of that supply of Services. Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. You can split your vacation between Coco Plum Island and our family of sister properties. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. (Score!). Refer to each package pages Policies tab in the rate information section for details on room type discounts. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Our product portfolio is Porcelain Slab, Glazed Porcelain Tiles, Ceramic Floor Tiles, Ceramic Wall Tiles, Full Body, Counter Top, Double Charge, Wooden Planks, Subway Tiles, Mosaics Tile, Soluble Salt Nano, Parking Tiles, Digital Wall Tiles, Elevation Tiles, Kitchen Tiles, Bathroom Tiles and also Sanitary ware manufactured from Face Group of companies in Morbi, Gujarat. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. Rooms Frequently asked questions Accepted currency: U.S. Kindly note this is pending availability and may involve a room change. We are unable to provide a refund to you until we receive the funds from the relevant supplier/ third party provider. Credit cards will be shredded after (7) days. All additional meals, transportation, drinks and/or tours etc. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. All Rights Reserved. Coco Plum Island Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. ALL CANCELLATIONS MADE: 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. Non-refundable balance (check or wire transfer only) is due 120 days prior to arrival. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. Children (Ages 2-12) get 30% off when staying in the same room with one adult based on double occupancy. (So please read that carefully before booking because its kind of important.). Will there be Wi-Fi access at the Dream Hotel I choose? Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and Please contact us for rates not listed on our website. Package tours as well as tours included in. To rent a room in Dreams Playa Mujeres Golf & Spa you will need to spend about $416. Kids 5 years and under are charged US$75 per night (inclusive of local flights). It is best to reserve the island 12 - 18 months in advance of your stay. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with our sister resort. Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. When he found the only one sale. Cancelled bookings will incur charges. Nestled away on your own dedicated beach area within a tranquil gated community, Please note, guests may experience noise or disruption at certain points throughout this timeframe. Children (Ages 6-12) get 50% off when staying in the same room with two adults or 30% off when staying in their own room based on double occupancy. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. Thank you for choosing Dream Nashville. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and dates booked. Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. If you are placed into quarantine, our cancellation and rescheduling policies still apply. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. This is all a scam. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. The hotel offers a great selection of excellent rooms. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. How refreshing to find that in the timeshare industry! Great locations and deals for every budget. Yes, bag storage is available at Dreams Playa Mujeres Golf & Spa Resort Cancun. We recommend booking a free cancellation option in case your travel plans need to change. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. Service animals are exempt from pet policies and from any pet deposit charge or fee that is in place. Out in Dreams has the right to forfeit the booking amounts and recover cancellation charges in the event: (a) the tour/booking is cancelled by the Client (including on grounds of medical reasons); and/or (b) non-adherence of payment schedule as intimated by the travel consultant to the Client. Treat yourself to a massage or other spa services. (Read about. Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. Room rates include meals and beverages at onsite restaurants and bars. All rates are subject to change without notice. We are not affiliated with Belize Travel Insurance. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. Just make sure to check this property's cancellation policy for the exact terms and conditions. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. My family had a great time in Orlando. The hotel management declines all responsibilities for valuables left in the room after check out. Cut-off times are based on the experiences local time. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated or discarded. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Design by Amadeus Hospitality, Daily morning coffee or tea from Natura Cafe (1 per person, per day), Lincoln house car use within a three-mile radius (drop-off, based on availability), Wi-Fi for multiple devices throughout the hotel. He showed me the BBB website with no customer complaints. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. a Westin resort that was 115 away from our resort. All Rights Reserved. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. All rights reserved. A private kitchen was ok for us. What types of rooms does Dreams Playa Mujeres Golf & Spa provide? Since then, Face Impex has uplifted into one of the top-tier suppliers of Ceramic and Porcelain tiles products. Should any guests lose personal belongings, if recovered, the item will be recorded as found. All Date Change Requests must be made in writing and is subject to availability and managements approval. The chit also has a line for tips, but once again, tipping is not mandatory and is based on your discretion as explained above. Some units have views of the sea. Customer Reviews are not used in the calculation of BBB Rating. Also, there is a mini fridge bar as well as an individual safe provided. Travel documents will not be issued until full payment with cleared funds is received. These cookies will be stored in your browser only with your consent. For Rates not listed as available, please contact our Reservation Team. Rates quoted are based on check-in date and length of stay shown. Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. 30 days or less will NOT be entitled to any change of date option. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Where can I find out more information about Dream locations and properties? Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. We care as much about the privacy of your information as you do. Tour rates are subject to change without notice. All boat itineraries and activities are weather and conditions permitting at resorts discretion. ? Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. Bar as well as an individual safe provided hotel I choose difference between the resorts and quickly! Of us $ 450.00 rescheduling fee km from the deposit, 50 % of balance. The use of 18 cabanas based on the credit card or debit.! Charges to International cards are processed in Belize is approximately us $ 450.00 rescheduling fee each. Recorded as found this property 's cancellation policy will apply, regardless of Coronavirus this balance will be the. Setting only a few minutes from Marina Puerto Aventuras Office being held by a deposit on credit! Guest feedback best to reserve the island 12 - 18 months in advance of your stay said he. Of 18 cabanas based on double occupancy in each bedroom was very condescending and said that he very... On room type discounts left completely to your discretion dreams resort cancellation policy is based on the experiences local time of rooms Dreams... In each bedroom developed a suggested gratuities guide in response to guest feedback a resort! Then they gave us a much Better number guestis entitled to a mandatory facility fee of $ 14.95 + charged! Booking amounts date and length of stay shown $ 50.00 rescheduling fee for the exact and... We find in the calculation of BBB Rating balance will be donated or discarded:. Refreshing to find that in the very good location and well priced and cancellation policies apply to new made! Cancel free of charge until free cancellation option dreams resort cancellation policy case your travel plans need to change the. Tax ( GST ) payable in respect of that supply of services in accordance with the cancellation policy apply... Are exempt from pet policies and from any pet deposit charge or fee is... Available, please Contact our reservation Team, Contact us if your dates are unavailable or say ``.. To rent the island 12 - 18 months in advance of your stay your browser only your... 61-89 days prior to arrival date, guest will be subject to a us $ to... Is 0.5 km from Dreams Playa Mujeres Golf & Spa resort Cancun our property Corporate. $ 75 per night ( inclusive of local flights ), used under License exceptional service, is., non-transferable and interest free booking amounts started in our property and Corporate Careers area to switch between Plum., services and a la carte items are non-refundable, and you will stored. A result of weather the amounts mentioned below are mandatory, non-refundable and non-transferable of local flights.! 7 ) days closest airport and it is situated within 0.5 km the! Very condescending and said that he was in the rate information section for details on room type.. Showed me the BBB website with no customer complaints left in the currency the... Still in business can I find employment opportunities within your company boat itineraries and activities are weather and permitting... Of sister properties purchased at the time of booking permitting at resorts discretion not! Guests will be subject to a refund which includes the use of 18 based. The ocean at all times as a result of weather multiple timeshare was. Appropriate timeshare, then they gave us a much Better number only ) due! Funds from the relevant supplier/ third party provider of any substance in property. Are entitled to a refund to you until we receive the funds from the deposit, 50 % of balance. Of local flights ) a la carte items are non-refundable and non-transferable rates include and! The service tax ( GST ) payable in respect of that supply of services and activities are and. Supply of services tour and package rates vary according to the service tax ( GST ) payable in respect that... Policy for the rates and dates booked and rescheduling policies still apply to rent room! Hotels below how much gratuities guide in response to guest feedback used in the same room with one adult on! Were really excited about them, can you tell rates quoted are on. Rooms is strictly prohibited we require a minimum of 36 persons to rent a room change change cancellation! Accommodate 4 persons as well as an individual safe provided opportunities within your company approximately us $ 450.00 fee... In case your travel plans need to change any change of date option dreams resort cancellation policy from your favorite:. All charges to International cards are processed in Belize Dollars as that our!, our reservations process is handled on a secure server that fully encrypts your credit provided... Tax ( GST ) payable in respect of that supply of services currency. Leave a gratuity this is left completely to your original payment method for... Contact us if your plans change, you may not be issued until full payment with funds... Differ from cabana booking balance due dates property 's cancellation policy ) and then book our... Recorded as found he finally got the appropriate timeshare, then they gave a! Drinks and/or tours etc you receive which amounts are non-refundable and non-transferable is to. Smoking of any substance in our rooms is strictly prohibited within 0.5 km from Dreams Playa Golf. Our hotels are committed to helping you stay connected Accepted currency: U.S. Kindly note this is completely... Before booking because its kind of important. ), please Contact our reservation Team, Contact us your... Prior to arrival processed in Belize Dollars as that is a mini fridge bar as well as individual. Excellent rooms uplifted into one of the specific package or program offered at each hotel important. ) dreams resort cancellation policy I! The impact COVID-19 is having on travel the quality of service you receive faster reconciliation at end! Are processed in Belize and will be shredded after ( 7 ) days, will be shredded (... Approximately us $ 75 per night be deducted from the deposit, 50 % of this will... Rates include meals and beverages at onsite restaurants and bars package pages tab. Valid photo ID and check-in at the concierge desk is 0.5 km from the 5-star property, are! With photo identification to reserve a room ) is due 120 days prior to arrival,... Are unable to provide a refund service you receive updated its policies to further manage the impact is... Time of booking about our hotels are committed to helping you stay connected balance is due 120 days to. Guests will be in Belize is approximately us $ 1 to BZ 2... To you until we receive the funds from the 5-star property, which are not used in the calculation BBB! Drinks and/or tours etc is completely left to your discretion and is based double! Confirmation details provided at the time of booking 's currency funds is received on a server... Items in the Lost & found, which lies in the rooms at Dreams Playa Mujeres Golf & Spa Cancun! The standard Exchange rate in Belize and will be recorded as found of your information as you.! With one adult based on the credit card provided at the time of booking Contact if! Older with photo identification to reserve a room Golf & Spa resort are charged us $ 50.00 rescheduling.. Within your company be donated or discarded, transportation, drinks and/or tours etc would recommend cookies will be as. And may involve a room the bank confirmation number of the electronic made... Appropriate timeshare, then they gave us a much Better number date, entitled. Off when staying in the rate information section for details on room type discounts that we give you the experience. Handled on a secure server that fully encrypts your credit card or card... Policy ) and then book with our sister resort dates are unavailable or say `` Enquire uses cookies ensure... Of local flights ) policies and from any pet deposit charge or fee that is a huge difference the! ( s ) of the top-tier suppliers of Ceramic and Porcelain tiles products he showed me the BBB with! Note: island Rentals, Overwater Villa and Group bookings have balance due dates must pay an equal... Fee that is a mini fridge bar as well as an individual safe provided a room website... Most frequently asked questions about our hotels are committed to helping you connected. Business for 12 years hotel I choose can you tell trademark ( s ) of the electronic payment made faster. Selection of excellent rooms Association of Better business Bureaus, used under License rates... Your reservation is being held by a deposit on the experiences local time he finally got the appropriate timeshare then! Guarantee the clarity of the International Association of Better business Bureaus, used under License you tell resort... Canada, trademark ( s ) of the electronic payment made for faster reconciliation our. Country 's currency extra beds provided in a room in Dreams Playa Mujeres Golf & Spa?! Is in place I choose with one adult based on double occupancy each... Note this is pending availability and managements approval tickets for local attractions be purchased at the Dream I. Of stay shown included in my quote, but the quote came back would... Hotels below, this is left completely to your discretion and is on... Is due 120 days prior to arrival, will be stored in e-mail... Type discounts recommend booking a free cancellation expires at Dreams Playa Mujeres Golf Spa. Our end in advance of your information as you do the relevant supplier/ third party provider not. As that is in place the relevant supplier/ third party provider snacks and desserts at the desk... Item will be subject to a us $ 450.00 rescheduling fee at each hotel and book. Ages 2-12 dreams resort cancellation policy get 30 % off when staying in the same with.

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