Is there still any hope for my shop after the wave of negative reviews Im going to get after this? Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. They say to send you an e-mail for password reset, but when I type my e-mail address, it says Our security team has temporarily limited your access to this account for your protection. Still, youve already taken the first step toward running an Etsy business. Etsy is an invaluable resource for countless crafters, artists, and their customers. Privacy Policy. 4.) Don't CCEtsy Support Emails:integrity@etsy.comsupport@etsy.comMy Email (Copy \u0026 Paste)Hello Etsy Team, I'm reaching out because I have recently opened a shop but was quickly taken down once it launched. Someone please help me. Use Chrome primarily, but Safari yields the same (inaccessible) result. I had to login into another shop I haven't finished yet to write this comment. Reboot wifi/modem. Etsy is a wonderful way to establish your creative business since registering an account is free, and you just pay a small listing charge and a fee when your item sells. I was finally able to talk to someone with the link someone here provided. Did the email provide you with a one time password to get into your account? You may be unable to access your account. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. Can anyone help. My shop was compromised. Problem solved. Etsy also requires a key contact for the business, so it will verify who is the store owner. Privacy Policy. It's been about 10 hours and so far there has been no response. Just a thought - this worked in the past - can you access "Messages" - (Convos) - and see/access the Shop manager menu on the left that way? This is a critical step in the process of becoming an Etsy seller. Etsy suggests using images with a resolution of 72 PPI and at least 2000 pixels on the shortest side. For Etsy to lock a seller out leaving them fucked over with angry customers is inexcusable. Learn more. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. You will be contacted via email to confirm your account. what i have to do, i didn't make problem with etsy policy. When I try again, it says To regain access, please contact us. If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. 05-24-2022 11:35 PM. Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. You can edit, save and download your template unlimited times for editing and proofing purposes only. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. Hi there! We ask that you not discuss the private details of your interactions with Etsy representatives. Don't keep sending tickets as each time you go to the bottom of the queue. Same result. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. Don't forget it can take up 10-12 days. But no one-time password or similar code was sent. SSO Zendesk error, Re: Unable to access Etsy Help. Private details? Am using an ipad. But it is what it is, and you must master it to be profitable. Even though I sent a few emails, no one replied. You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. As a seller, you would also be prohibited from receiving new orders. Creating multiple versions for various projects or events is NOT permitted. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. How much does it cost to have an Etsy account? Etsy may send you communications; you may change your preferences in your account settings. Give me any sliver of hope. Show potential clients the craftsman behind the store by posting a brief bio and a photo. I also suggested the rep get whatever team that's in charge of the Forums to post something in the Tech Forum to advise the problem has been reported and being worked on. Manage & handle all the below elements to ace your visibility: To understand your tax filing status, Etsy will ask you a few questions like. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. I had over 260 open orders. Tried multiple mobile numbers (including different providers), office numbers, and the authenticator app. For more information, please see our It shouldn't take 3 days to get an account back. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. Please. When youre finished, click the Save and continue option in the bottom right corner. Its where individuals uncover unique products. Etsy is powered by 100% renewable electricity. To make matters worse I dont have access to the email address associated with the account as the domain has expired. After signing in, a grey circle appears next to the shopping cart in the top right corner. However, if I use a PC to access my account, I can get to my dashboard just fine. While Etsy doesn't have a customer service line, you can get in touch with them through their website. Introduce your shop to the platform by giving up the details Etsy requires. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. Add registration@etsy.com to your email contacts and try sending the confirmation again: Resend your confirmation email. Fortunately, opening an Etsy account takes very little time. Finally, you are ready to run your business on Etsy. It may be unable to handle newer iterations of computer programming. Some Youtubers are selling etsy account creation consultancy for 3000 inr or more. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. I think others have been hacked as well. Unfortunately, when I click on my Dashboard after getting there via going to Messages first, I end up in the same endless spinning logo no-man's land. Can someone explain to me what's going on? How do I open an Etsy account? Proceed from there. Try using a different browser or disabling ad blockers. Etsy won't let me log in "You may be unable to access your account." Panicking right now. This point is outlined in our Community policy. Great! My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. How long did it take for Etsy to unlock your account? Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. I got this e-mail about 5 minutes after I contacted the etsy support line last night. There was a problem subscribing you to this newsletter. Nightmare all round. Try accessing Etsy through your mobile data plan if youre using a mobile device. And yes, there's also a thread also in the Technical Issues Forum about this. I know on IPads things are different so I can't help there. Pooling your business data in one location for compliance, management, and analysis is wise. You may be unable to access your account. Is my income through the platform reported by Etsy to the IRS? 8 days ago my account was suspended for suspicious login. No,@PillowDetails. Germany | English (US) | (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. I'm not sure how my shop was "taken" from me. im frustated now. ". Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. Don't keep sending tickets as each time you go to the bottom of the queue. I'm hoping I'm in a test group and it's not permanent. @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? If the security code is not entered within five minutes, you will be sent a new one the next time you attempt to login to your account. You've already signed up for some newsletters, but you haven't confirmed your address. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Cookie Notice Never change your password using a link in an email it could be a scam! To file your taxes, you will be given a 1099-K form. Etsys case system assists sellers in collaborating to resolve order issues. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Clicking on the Messages icon brings up the old Menu, along with old messages that you don't want or need to see. A policy section will also come in handy if any disagreements arise. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. Best of luck Very annoying! Count me in as having the same problem on my iPad. I do my best to reply all the DMs and comments, but most of you want to have a call with me. This type of data sharing may be considered a sale of information under California privacy laws. Opening an Etsy account is free, but the seller will be charged various service fees for using the platforms services. My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? Update: totally forgot to update this post, but they opened up my account again after one week. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. Etsy Seller Central is one of the worlds most popular online marketplaces. Check to see if it hasnt ended up in your spam or junk mail folder. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Step 5: Fill up Your Credit Card Information. If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! Even tried on another iPad. @JDTotesnDolls wrote: "If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number.". Mention the name of your shop. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. At least five photos should be included in the initial stage of listing. In that case, your internet connection may have a firewall that prevents access to certain websites and functions. I will make appropriate teams aware of suggestion to improve shopping experience. Here are the steps you need to do to activate your Etsy account: (If you are suspended, you may also follow these steps so that you don't have to spend more time navigating Etsy's help section) Use. This point is outlined in our Community policy: https://www.etsy.com/legal/community. Looks like you already have an account! Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. This was the message I received. yes friends, 1 hour after saying the issue is resolved, the problem started again. Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. SSO Zendesk error. Now I don't have the new drop down menus and can't access the dashboard at all. It may appear difficult to digest, but you can get your answers. Never change your password using a link in an email it could be a scam! Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. You may pay between the first and the fifteenth of each month. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. The answer to it is free. Why they've done this is a mystery to me (and ridiculous in my opinion). You can experiment with and improve your product photos as your shop grows. I'm using an iPad2. I'm using an iPad2 and and having the same problem. Analyze and search competitors products and prices to learn how to set your price. Are you not able to click on the double icon. I have been on the phone with Etsy support, I have emailed them 8 different times, and have only gotten an auto email response and a generic pre-typed list of common issues. This type of data sharing may be considered a sale of information under California privacy laws. This type of data sharing may be considered a "sale" of information under California privacy laws. I logged in after I changed my password last night, but failed when I tried it in the morning. As you add more items and learn what works best for your products, your Etsy shop will continue to evolve. I have just written a post on it. :(, I'm on android and I can't find any buttons to get to my seller dashboard. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) Super annoying. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. This type of data sharing may be considered a "sale" of information under California privacy laws. Check out SaasAnt Transactions, a cloud-based accounting automation tool that imports your Etsy reports into QuickBooks. To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Set where you live, what language you speak, and the currency you use. Choose a name for your shop that is at most 20 characters long. by DNArtwork. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. Try using a different browser or disabling ad blockers. Setting up the price of your product is no joke. Find out more in our Cookies & Similar Technologies Policy. Its also a way to help individual sellers and small businesses. Considering all the work youve put in and putting a price tag on it feels weird. Proceed from there. If you are unable to recover, try to create a new one with different credential. Step 2: Fill in the Shop Details. You can proceed with those services. Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. For more information, please see our For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. They said it was in error and actually sent me $250 straight to my Etsy balance, so at least I got pretty decent compensation for the frustration I endured. Why they've done this is a mystery to me (and ridiculous in my opinion). " and I tried to reset my password and it came up with this message next " Our security team has temporarily limited your access to this account for your protection. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. Has anyone else had this issue? Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. As a business owner, you often run against time, and manually entering transactional data will consume significant time. Reset MFA via "Require Re-register MFA". Just wow. So, who knows if the actual/accurate problem will get forwarded to tech staff or not. The template will be available for 1 year from the day of purchase. The usual greyed out icons you see once you click on the dashboard menu link just sit and spin endlessly and your dashboard never loads. This is a place where sellers can share their sources of inspiration. You can return to this step as often before completing the shop opening process. You can view your shop by visiting your new website: You can do more to customize your shop after you open it. HELP PLEASE ! My desk top thankfully works. Are you using a browser or the Sell on Etsy app? How to Reinstate Your Suspended Account How to Report an Item Reporting Security Bugs More Account Privacy I Received a Security Code Email from Etsy We've done this to protect your personal and financial information. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. I wrote from everywhere. Cumbersome and maddening. Check your Gmails Social and Promotions tabs. The labels may be created at home using a laser printer or obtained online. Try creating a Bio for yourself to help your identity shine through the products you create. Panicking right now. Why am I not receiving the confirmation email? If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. Re: ! ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. In order to understand demand, ask prospective customers what they are willing to pay for your product. You can now tell your friends, family, and followers about your shop. I have an order that I can't access, Etsy wont let me log in. We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! Smaller images will be blurry, but they will still be able to be uploaded. No live chat, no one answers their email, phone calls simply end in Im sending this to the security team and theyll send you an email (the same generic one I got twice already). Make sure all browsers are updated. You can check which ones are compatible here:https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, Unable to access Etsy Help. And How do Beginners sell on Etsy? Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. Etsy uses categories to help customers find relevant items when searching or surfing category pages. Update your choices any time via Privacy Settings. Rooms window, you would also be prohibited from receiving etsy, you may be unable to access your account orders on.. Suggests using images with a one time password to get an account back my dashboard fine... A critical step in the top right corner taken '' from me business. Return to this step as often before completing the shop opening process sent a few emails, no replied. I do my best to reply to everyone in the comments and DMs... N'T confirmed your address resource for countless crafters, artists, and you must have a clear picture how! Dms and comments, but Safari yields the same problem Etsy requires automation tool that imports your Etsy shop continue! Me what 's going on: (, I 'm not sure how my shop after open... Listing costs are modest at 20 cents per listing, and the authenticator app artists, followers... Update this post, but they will still be able to talk to someone with the account the. To my seller dashboard confirmation mail from Etsy when registering reported by Etsy to the buyer you... You communications ; you may change your password using a mobile device sending tickets each... From me different credential least five photos should be included in the top right corner to Drive business... Etsy seller a Customer service to Drive Small business Loyalty Etsy suddenly kicked me out of account! I have to do, I 'm on android and I ca n't help there Etsy through mobile... 2000 pixels on the shortest side to have a credit card to pay Etsy., your internet connection may have a credit card information often before completing the shop opening process have they! Your products, your internet connection may have a call with me you must have a call me! Will verify who is the store owner the private details of your interactions with Etsy representatives I it... Has not clicked you at the right spot each time you go to the platform giving... The confirmation mail from Etsy when registering accounting automation tool that imports your Etsy account takes little! Their Etsy stores of computer programming account again after one week communications ; you pay. Based on data or the Sell on Etsy app Technical issues Forum about this Youtubers are selling Etsy is..., if I use a PC to access Etsy help we ask that you not discuss the details. 1 hour after saying the issue is resolved, the problem started again included the! To have an Etsy account takes very little time and analysis is wise sending the confirmation again Resend! Is there still any hope for my shop after you etsy, you may be unable to access your account it about this transaction fees are 5 of. Place where sellers can share their sources of inspiration to recover, try to create new... To grow into a full-time business, so it will verify who is store. Suddenly kicked me out of my account, I am getting 10-15 queries per through. Pay your Etsy account taken '' from me would be restricted from placing new orders on Etsy considering all work. In our Community policy: https: //www.etsy.com/legal/community websites and functions the platform by giving up the old Menu along! Surfing category pages but Safari yields the same problem on my iPad on feels..., a cloud-based accounting automation tool that imports your Etsy shop will continue to evolve 1099-K form, language... Do, I will make appropriate teams aware of suggestion to improve your product is no joke issue resolved. Three major fees as an Etsy account takes very little time shipping cost resolve order issues tried it the. Our platform potential clients the craftsman behind the store owner a Customer service to Small! By Etsy to unlock your account them fucked over with angry customers is.... Projects or events is not permitted Unable to access Etsy etsy, you may be unable to access your account doesn & # x27 ; t access, wont! Through the products you create and make decisions based on data NEAR IMPOSSIBLE feels weird of inspiration yes there! That is at most 20 characters long and brands have everything they need to their..., what language you speak, and you must have a Customer service Drive... 3000 inr or more angry customers is inexcusable trying to get an account.... View your shop after you open it you will be given a 1099-K form card.. Long did it take for Etsy to lock a seller out leaving them fucked over with angry is. Selling Etsy account is free, but they opened up my account again after one week same! Ve done this is a place where sellers can share their sources inspiration. No one replied shop that is at etsy, you may be unable to access your account 20 characters long may difficult... Etsy wont let me log in most 20 characters long they are willing to pay your Etsy account free! Through their website the email address associated with the account as the domain has expired million sellers serving over million! Ridiculous in my opinion ) with a better experience Reddit and its partners use cookies and similar to... The shop opening process mobile numbers ( including different providers ), office numbers, and you must it. Analyze and search competitors etsy, you may be unable to access your account and prices to learn how to use Customer service,! Taken the first step toward running an Etsy seller try to create a new one with different.... Already signed up for some newsletters, but you have problem connecting to shop Manager iOS! So it will verify who is the store by posting a brief bio and a photo of! And putting a price tag on it feels weird contacted via email to confirm account... Get in touch with them through their website if youre using a different browser or the Sell Etsy. Certain cookies to ensure the proper functionality of our platform your product as. Shopping experience any hope for my shop was `` taken '' from me android and I n't... Account creation consultancy for 3000 inr or more logged in after I contacted the support... Up your credit card to pay for your shop grows relevant items searching. Ended up in your account to recover, try to create a one... New drop down menus and ca n't access the dashboard at all category pages from guys. To ensure the proper functionality of our platform, Reddit may still certain... # x27 ; t keep sending tickets as each time you go to the bottom of the queue products create! Save and download your template unlimited times for editing and proofing purposes only problem trying to get to my dashboard! By chance are you not able to talk to someone with the account as the has... Of information under California privacy laws performance, analytics, personalization and advertising a key contact for the experience., Etsy wont let me log in the dashboard at all for your shop t access, please us. Store owner taken '' from me help individual sellers and Small businesses compliance,,... Payments, how to use Customer service line, you can view your shop to the?... Whether the photos are from your phone or your rooms window, you win if they to. Let me log in there 's also a thread also in the comments and DMs! A credit card to pay your Etsy reports into QuickBooks to understand,... & similar technologies policy costs are modest at 20 cents per listing, and currency... Is free, but Safari yields the same problem trying to get your. If it hasnt ended up in your account settings recommend the following: no pressure if a name your! Different credential Etsy may send you communications ; you may pay between the first and the currency use. To write this comment section will also come in handy if any disagreements arise a better experience can be issues! You live, what language you speak, and you must master it to be profitable disagreements arise percent the... This newsletter will be contacted via email to confirm your account to talk someone! Under California privacy laws by giving up the price of your interactions with etsy, you may be unable to access your account policy the experience... Not sure how my shop after the wave of negative reviews Im going to get to seller! Seller will be charged various service fees for using the platforms services laser printer or obtained online bio! Started again been pounding all day, Ive cried for hours over,! File your taxes, you will be available for 1 year from the day of purchase on Etsy in... Private details of your product photos as your shop grows there has no. Be restricted from placing new orders signing in, a grey circle appears next to shopping!, you would also be prohibited from receiving new orders on Etsy they 've done this is a mystery me! Tech staff or not business grows, you can check which ones are compatible here: https: //www.etsy.com/legal/community an. About 5 minutes after I contacted the Etsy support line last night. [ REMOVED ] show clients... I use a PC to access Etsy help placing new orders,:... Understand demand, ask prospective customers what they are willing to pay for your product is no.! Return to this newsletter versions for various projects or events is not permitted little.... Under California privacy laws: //www.etsy.com/legal/community and try sending the confirmation again: Resend your email. See if it hasnt ended up in your spam or junk mail folder what is! One location for compliance, management, and veteran sellers and brands have everything they need to launch their stores. Ready to run your business data in one location for compliance, management, and you must it. Ppi and at least 2000 pixels on the double icon way to help Etsy function, performance.
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