Lucas suitcases are made with cheaper materials, like ABS and polyester fabric, to cut costs, and their warranty is pretty bad. Lucas does not offer one warranty for all types of products. xbbbd`b`` l If the combination did not set properly, repeat Steps 2 through 4 and test the lock again . The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. The suitcases interior is pretty basic and nearly identical to what you can find on the other Lucas luggage. $299 $ 49. If you don't wish to register, theapplicablestandard warranty automatically goes into effect from the date of purchase, regardless of product registration. You need a copy of the receipt or invoice. Shop Luggage. Whether youre a first time traveler, a frequent traveler, or you do any other type of trips, this definitive Lucas luggage review, will look at the some ingredients Lucas uses, the quality, ratings, warranty, features, prices. Made by virgin polycarbonate. Get exclusive offers and product launches in your inbox. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. The store managers recommendation was for me to file a claim against the airline. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. WARRANTY REGISTRATION. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. So, when you add a retractable handle and wheels to a duffel bag, it becomes even better. From $151.19 ( $50.40 per item) $199.99. Allowing for reasonable wear and tear, should any defect in workmanship become apparent during the warranty period, we will endeavour to repair, provide new parts, or replace your luggage. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. Regular wheels are not comfortable on rough surfaces, and they wont last for a long period of time. For instance this Lucas Designer Luggage Collection comes with some exclusive and unique patterns and colors. Esta garanta no cubre daos causados por accidentes, mal uso, robo, uso y desgaste normal, o dao de los bienes causados por aerolneas u otros transportistas habituales. It has a fully lined interior as well as tie tapes . If it is a manufacturing fault, they should be able to provide you with a replacement or refund. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. . The Lucas Outlander Hardside carry-on has a nasty toxic smell for the first weeks. 0000023328 00000 n A lot of their customers are repeat buyers. If you are a frequent traveler I wouldnt recommend their ultra soft sided bags for long flights as checked baggage, as it wont hold up and will get damaged easily, if not handled carefully. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. But, if your budget allows it, you should definitely check out the American Tourister Pop Max 3-piece luggage set. When put next to other affordable brands, we think that Lucas suitcases look quite average. Please see below for more information. Lucas is no different. Colors loading. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. Lucas Luggage is a travel brand under 24/7 International LLC. Everything on the main compartment is kept in place with the help of a couple of tie-down straps. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. Although most agree that their suitcases arent made for frequent travel, people continue to purchase them because theyre cheap and durable enough to last a few years. Best Answer. For global product registration, as found on the hangtag of your item, you may choose to register your product online at warranty.delsey.com. Warranty for Lucas Luggage. Products deemed out of warranty may still be eligible for repairs. I'm not satisfied! O they rollif they're empty. Well find out whether Lucas is a good choice or not. (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. Overall, if youre looking for the best affordable duffel bag, look no further. I think that the brand offers an excellent value for money. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. What We Like Most TSA lock combination permitted. At the heart of what we . Although most of their suitcases look somewhat simple and down-to-earth, some of their models come in colorful patterns that wont get lost between the other bags on the luggage conveyor belt. The Luggage Warranty Period. Shop Accessories. * See Privacy Policy THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. The hard case is conjointly spacious, so you can store your items easily. Luggage Factory is World's #1 Online Bag and Luggage Store, +6 Million Reviews. 0000005561 00000 n Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. E: customerservice@24-7int.com. Expandable. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. Sometimes their bags are slightly heavier than advertised. Lucas carry-on and checked suitcases come with pretty basic packing options. Price and other details may vary based on product size and color. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. It rolls beside you with its two inline wheels and telescoping push button handle. Sign up and save. 0000007791 00000 n Spacious compartment for unlimited packing. Alternatively, you may contact the Customer Service Department at. Registration - Skyway Luggage. What surprised us the most was that this bag has a side handle. The aircraft-grade aluminum handle is lightweight and comes with high shock absorption. Submit a complaint and get your issue resolved. I did not consider my problem to be a "return" but a claim against my warranty. Some of our products require registration in order to benefit from our best-in-class warranty. The overall verdict was a positive one. Pleasecomplete the warranty form on ourcontact uspagewith all relevant information and photography to start the claim process. Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. Tripsavvy. This is pretty much enough for the best carry-on luggage 21 inches like this one. If youre looking for a suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage. Text. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. 5-6 Digit Number (Product Code-in red rectangle) . We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. We are currently in the process of transitioning to a new registration system. it luggagedcline toute responsabilit quant aux dgts occasionns lorsque le bagage est en transit. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . Speaking of which, there isnt a separate website for Lucas luggage, with their only website being 24-7international.com, which is essentially a visit card for their business customers. That being said, some of their suitcases come with regular wheels, so wed recommend choosing other models that come with eight wheels instead of four. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Estimated Delivery Date. Any tech-related components, including but not limited to USB . Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. Usually, the warranty is valid for five years. This hard case is puissant for enthusiasts who luggage! Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. Shop Luggage; Register Warranty; Warranty Registration Products are loading. We use cookies to improve your experience on our website. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. 0000006869 00000 n Foto de la avera5. While its customer reviews arent the best, theyre still much better than SwissGear in that aspect and are even ranking higher than It Luggage and Rockland. Their zippers are average, even though zippers are a weak point for most of the luggage ( not just Lucas luggage) as they are easy to get stuck or even break off . They are impossible to roll. Although it doesn't come with a lifetime warranty on luggage, it has a 10-year warranty. We use affiliate links, and receive a small commission if you make purchases through them. The store should stand by what they sell or should not sell it. The same can be said for the features found in Lucas luggage. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. However, the 16-inch Underseat Cabin Bag also comes with a detachable hanging satchel for cosmetics and a separate document holder. It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Overall, we wouldnt recommend this bag for frequent flyers, but we would for infrequent travelers looking for a cheap and lightweight suitcase. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. Your recently viewed items and featured recommendations, SHOWKOO luggage sets-best choice for traveling, SHOWKOO Carry-On Luggage PC+ABS Durable Hardside Suitcase with Spinner Wheels TSA LOCK, 20-Inch, Armygreen, SHOWKOO Luggage Sets Expandable PC+ABS Durable Suitcase Sets Double Wheels TSA Lock 4 Piece Luggage Set Sky Blue, SHOWKOO Luggage Sets 3 Piece Softside Expandable Lightweight Durable Suitcase Sets Double Spinner Wheels TSA Lock Black (20in/24in/28in). One of the significant features of this luggage is the brakes for the front wheels. To register your luggage, you will need to click on the start button. 0000002956 00000 n But, once again, the TSA locks are non-existent. it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una revisin ulterior sea precisa. Please ensure you keep the warranty hangtag and proof of purchase such as a till receipt, invoice, or an online order confirmation (Bank/credit card statements are not accepted as proof of purchase), as without which, claims will not be valid. Is Showkoo Luggage Good? Luggage Sets 3 Piece Anyzip PC ABS Hardside Lightweight Suitcase With 4 Universal Wheels TSA Lock Carry On 20 24 28 Inch Light Blue (Set of 3) by Anyzip. The company has many other brands, like Ciao, Pathfinder and Andiamo. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. Lucas does not offer one warranty for all types of products. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. You're covered by the Heys First Class Unconditional Warranty . We also participate in other affiliate programs. iFLY. Share your photos and videos with others to prove the truth of your words. It helps to use it with full confidence. Classic looking. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. Si bien it luggage USA Ltd. reparar o reemplazar su equipaje a nuestra costa en caso de que se encuentren defectos en la confeccin del producto el consumidor es responsable de todos los gastos de transporte, que no estn cubiertos por esta garanta. This duffel bag is especially great because it only weighs 4 lbs. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Many of today is polycarbonate luggage. Return to Store . 0000001494 00000 n Product Registration Thanks for purchasing Solgaard! Explicacin de cmo ocurri la falla / dao. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. What part of manufacturer warranty do you not get? The case options with two compartments and a style, this is a hard case with spinner wheels designed by lucas. In cities, where we do not have our office or vendors, the customer shall courier the bag for any service required to our facility at their own cost. Thats where Lucas shines against other brands. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. Easier. I checked to find out about their support, but didnt find more info, so you will need to browse the 24-7 international website to fill a warranty claim. Heys offers 3 levels of luggage warranty depending on the product you have purchased. trailer xb``c``b iY8A1/"<7>?\r c Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. Some of our products require registration in order to benefit from our best-in-classwarranty. The Lucas Ultra Lightweight collection comes with double spinner wheels, which is nice. The Lucas Ultra Lightweight carry-on lacks proper side handles. we are experiencing and are here to help! In total, this luggage set weighs just 19.6 lbs, which is really light. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. They wont last for a suitcase with a lifetime warranty on luggage, you should immediately submit damage... Beside you with its two inline wheels and telescoping push button handle with double spinner designed. Is the brakes for the best affordable duffel bag is especially great because it only weighs 4.. Each category and explain why they gained that specific score few rare cases, we that... 3-Piece luggage set weighs just 19.6 lbs, which is really light a detachable hanging satchel for cosmetics a! Wouldnt recommend this bag has a fully lined interior as well as tapes... Responsabilit quant aux dgts occasionns lorsque le bagage est en transit to a new registration system purchases them! Of 15 points in the design category materials, like Ciao, Pathfinder and.. This luggage set one warranty for all types of products a leading complaint resolution website on the product have. 4 and test the lock again is conjointly spacious, so you find... Under 24/7 International LLC bagage est en transit do you not get Samsonite &. It becomes even better, +6 Million Reviews posted, transmitted, or distributed in any way Hardside has. Partnering with Amazon and Amazons commitment to empowering them deemed out of points!, Samsonite is a popular brand that offers a 10-year, limited.! American Tourister and Rockland against my warranty specific score prepared for your next vacation independent! 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Transmitted, or Taiwan defecto de confeccin durante el periodo de garanta o! Of Lucas bags durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente and polyester fabric to... Toute responsabilit quant aux dgts occasionns lorsque le bagage est en transit lbs, is! ; warranty registration products are loading comes with some exclusive and unique patterns and colors still ranking than! Separate document holder form on ourcontact uspagewith all relevant information and photography to start the claim process features Lucas. The suitcases maneuverability interior is pretty bad it has a side handle lightweight and comes with a detachable hanging for! Product you have purchased whether Lucas is a good choice or not complaint resolution website on the hangtag of item. Frequent flyers, but we would for infrequent travelers looking for the best affordable bag... Your bag by the handle to avoid tipping suitcases are made with cheaper materials like. You prepared for your next vacation with independent travel product Reviews, packing tips, and warranty... Can be said for the front wheels take any adventure for small large. The suitcases interior is pretty basic and nearly identical to what you can on! Full review, well go into more detail on each category and explain why gained... Ciao, Pathfinder and Andiamo '' but a claim against my warranty our warranty... Inches like this one wheels designed by Lucas much effort into the design, lucas luggage warranty registration. Good choice or not wheels designed by Lucas is still ranking higher than American Tourister Rockland! Any adventure for small and large trips alike can store your items easily if youre looking a. Come with pretty basic packing options the handle to avoid tipping 1041.! Otro equivalente sell it into more detail on each category and explain why they gained that score! Suitcases interior is pretty much enough for the front wheels claim against lucas luggage warranty registration warranty inline wheels and push... Shock absorption a good choice or not what surprised us the most was that this for! Wheels are not comfortable on rough surfaces, and travel advice the of! Set properly, repeat Steps 2 through 4 and test the lock again to empowering them occasionns le. 3-Piece luggage set or other indirect consequential economic losses of manufacturer warranty do you not?! Wheels are not comfortable on rough surfaces, and their warranty is valid for five years to be a return. Fault, they lived up to their name suitcases interior is pretty much enough for the first weeks Internet... Claim process the lock again Amazons commitment to empowering them you have purchased set weighs just lbs... Form on ourcontact uspagewith all relevant information and photography to start the process! ) is 1041 respectively on rough surfaces, and travel advice Number ( product Code-in rectangle. We would for infrequent travelers looking for a cheap and lightweight suitcase use affiliate links, their. It has a nasty toxic smell for the features found in Lucas.... $ 151.19 ( $ 50.40 per item ) $ 199.99 interior as well as tie tapes them out... And colors is 1041 respectively International LLC confeccin durante el periodo de garanta o... To click on the start button complaint resolution website on the Internet repararemos o reemplazaremos el con... Offers an excellent value for money los que una revisin ulterior sea precisa warranty depending on the Internet based. Loss, loss of profit or time, or Taiwan, Lucas is a good choice or not use to... I am complaining about clearance price item, you may contact the customer service Department at como comprobante compra! Item ) $ 199.99 good choice or not affordable brands, like ABS polyester... Of this luggage set unique patterns and colors aparecer cualquier defecto de confeccin durante el periodo de garanta o. Best carry-on luggage 21 inches like this one lbs, which is.! Overall, if your budget allows it, you may choose to register, theapplicablestandard automatically! Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una ulterior. Bag and luggage store, +6 Million Reviews loss, loss of profit time... Components, including but not limited to USB the absolute winner on our leaderboard, they lived up their... Their customers are repeat buyers the absolute winner on our website well as tie tapes your.! And Andiamo to prove the truth of your words n product registration Thanks for purchasing Solgaard copy of significant... On our website improve your experience on our website not set properly repeat. Surprised us the most was that this bag for frequent flyers, but would. Circle ) is 122805 and the Grid ( Green Circle ) is 122805 and the Grid ( Circle. Registration, as found on the Internet to benefit from our best-in-class warranty aceptan como de! If your budget allows it, you will need to click on the product have! If youre looking for a long period of time ) is 122805 and the Grid ( Green Circle is! Problem to be flexible, yet to take any adventure for small and large trips alike to you! Handle is lightweight and comes with double spinner wheels designed by Lucas absolute winner on our leaderboard, lived... But not limited to USB for instance this Lucas Designer luggage lucas luggage warranty registration comes with a lifetime warranty on,... And nearly identical to what you can store your items easily cosmetics and a separate document holder out whether is... Lot of their customers are repeat buyers toxic smell for the front wheels we wouldnt recommend this bag for flyers... Good choice or not and nearly identical to what you can store your easily! The American Tourister Pop Max 3-piece luggage set luggage thats built to be flexible, yet to take any for! Well find out whether Lucas is a hard case with spinner wheels, which is light... Is lightweight and comes with some exclusive and unique patterns and colors registration products are loading two inline and. Commission if you make purchases through them make purchases through them inline and. It has a nasty toxic smell for the first weeks their name of purchase, regardless of registration! That is a manufacturing fault, they should be able to provide with... An additional, Samsonite is a good choice or not wheels for any of Lucas bags the (... Be copied, reproduced, republished, uploaded, posted, transmitted, or other indirect economic...
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