fair fares nyc metrocard locations

Get answers to frequently asked questions and examples of required documents. Fair Fares NYCwill not ask about immigration status or record any information about immigration status. Check your eligibility and apply for Fair Fares NYC. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. StreetsPac You will be notified when it'stime for you to renew your enrollment. Already an experienced rider? Survey participation is voluntary. MTA MetroCard vending machines accept payment for Fair Fares NYC MetroCards by: The expiration date of your Fair Fares NYC MetroCard is printed on the back of your card. Costa Constantinides To see how demand-based pricing would change the estimates you see here, use the NYCT will conduct a review to determine the refund amount, if any. View > Zoom InMacintosh Shortcut: Command+. The Official Website of the City of New York, Discounted Travel for MTA Access-A-Ride Customers, MetroCardDiscount Options, Prices, and Payment Methods. You will be asked to provide the station name where your card was lost in the machine. Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. Why are there no Uber black cars available at all in Detroit for the past se As a driver, have you kicked out a passenger? You can download the NYC ACCESS HRA mobile app for free to any smartphone or tablet. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. You can also update information, such as your mailing address, through your ACCESS HRA Fair Fares NYC account. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. VOCAL-NY If you think the denial was a mistake, you can request a review of your application or renewal application in person at a Fair Fares NYC location or by phone. Get answers to frequently asked questions about Fair Fares NYC. If you need to request a replacement card because your card is damaged or not working or require an immediate refund on an expired cardthat has money left on the card, send your card to: Fair Fares NYCPO Box 7099 New York, NY 10008-7099. Refunds may be available for Fair Fares NYC MetroCards that are damaged, not working, or expired regardless of the payment method used. One must be a photo ID. Participants in this survey will not receive further communication from the City with regards to this survey. What are the requirements to drive for Lyft? The review can take up to 30 days. Please include the following information in the envelope with your card: It looks like you may not be eligible Mathieu Eugene New York City residents who applied and are eligible for Fair Fares NYC and would like to apply their discount to Access-A-Ride trips can start using their discount on trips booked 3 calendar days after the Metropolitan Transit Authority (MTA) verifies their Access-A-Ride enrollment. Darcel D. Clark - Bronx District Attorney If your discount is for Access-A-Ride trips, it will continue automatically when your renewal application is approved. Return Your Damaged, Not Working or Expired Card. PEU Specialists and CUNY interns canvassed at subway stations citywide to promote the Fair Fares NYC program. If I do not want to be recorded, shouldn't I be able to request that? You don't have permissions to view these records. If you don't get through, call back later. If you need help using the NYC ACCESS HRA mobile app, you can go to any Fair Fares NYC location and a staff member will help you upload your documents. Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. Win (Women in Need) Lost in a Metropolitan TransportationAuthority (MTA) vending machine. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. You can also see the decision in your ACCESS HRA Fair Fares NYCaccount. You must submit a renewal application through your ACCESS HRA Fair Fares NYC account, and be found eligible, to stay enrolled in the program. Not sure how to start? City of New York. The process to get a replacement card and refund for a Fair Fares NYC MetroCard varies based on what happened to your card. Learn more at nyc.gov/opportunity. Menu > Zoom > +, In the View menu, select Zoom. You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. If your card has expired, you can request a refund up to two years after the card expiration date. Magazine, October 17, 2017, Report: NYPD Targets Communities of Color for Jumping Turnstiles, By Joshua Scott Albert, mass appeal, October 17, 2017, Group says report shows racial disparity in NYPD fare evasion arrests, By Jose Martinez, NY1 News, October 16, 2017, Brooklyn turnstile jumping arrests target poor African-Americans: Report, By Vincent Barone, amNewYork, October 16, 2017, Bill de Blasios Police Reform Agenda has Achieved Much and Disappointed Many, By Jarrett Murphy, City Limits, October 16, 2017, Poor black Brooklyn residents targeted for fare evasion arrests: Report, By Kristin Toussaint, metro, October 16, 2017, Poor Black Communities Targeted for Turnstile-Jumping Arrests, Report Says, By Gwynne Hogan, dnainfo, October 16, 2017, Report: Poor Black Brooklynites Most Likely To Be Arrested For Turnstile Jumping, By Emma Whitford, gothamist, October 16, 2017, Helping the Poor Get Through the Turnstiles, By The Editorial Board, New York Times, August 3, 2017, No excuses, Mr. Mayor support Fair Fares, By Nick Powell, City & State, July 31, 2017, De Blasios Progressivism Doesnt Include Right to Public Transit, By Felipe De La Hoz, Gotham Gazette, July 17, 2017, Can Turnstile Jumping Be Prosecuted Kindly?, By Emma Whitford, Gothamist, July 17, 2017, Fare evasion is a crime of poverty, By Rory Lancman and David R. Jones, Daily News, June 16, 2017, When People Cant Afford Transit, New York City Pays for It One Way or Another, By David Meyer, Streetsblog, June 16, 2017, De Blasio MTA Appointee Slams NYPD Fare Evasion Arrests, By Madina Toure, Observer, June 7, 2017, NYPDs unfair fare-beating policing continues, despite calls for transparency, By Vincent Barone, amny.com, June 7, 2017, Quieren que el NYPD d datos sobre arrestos por evadir tarifas, By Camille Padilla Dalmau, El Diario, June 7, 2017, De Blasio Declines To Fund Half-Price MetroCards For New Yorkers Living In Poverty, By Emma Whitford, Gothamist, June 7, 2017, Help Poor New Yorkers Buy Transit Passes, By the Editiorial Board, New York Times, June 6, 2017, NYPD Wont Release Arrest Info on Turnstile Jumping, MTA Board Member Says, By Gwynne Hogan, dnainfo, May 22, 2017, Criminal Justice Advocates Call on de Blasio to Provide Discount Fares for Poor New Yorkers, By David Meyer, Streetsblog, May 17, 2017, Activistas insisten en los $200 millones para subsidiar la MetroCard, By Edwin Martinez, El Diario, May 18, 2017, Fair Fares movement urges half-price MetroCards for poor to ease turnstile-jumping crime, Dan Rivoli, Daily News, May 18, 2017, Pinsalo antes de saltar el torniquete en el Subway! A replacement card will be mailed to you 2 to 3 weeks after you report the card as lost in the machine. For approved refunds, NYCT will do one of the following: If you would like to check on the status of a refund, please call NYCT Customer Service. View our. Here's how. To change the text size on NYC.gov you can use your web browser's settings. Click on the Report Fair Fares NYC MetroCard Lost or Stolen link and follow the instructions on the screen. multiplier of {{ r.getMultiplier() }}x, which is the current surge multiplier at the time of this estimate, but You don't have permissions to view these records. You cannot pick up a card in person during the 3-week mailing period. You must submit the required documents within 10 calendar days from the date you submit your initial or renewalapplication using theNYC ACCESS HRA Mobile App. Please check your credit or EBT card account before you call to request a status update. Are in a household that meets the income guidelines listed below: Are not receiving (or are not eligible for) full carfare from the Department of Social Services/Human Resources Administration (DSS/HRA) or any other NYC agency, If choosing the Fair Fares NYC subway and bus discount, are not currently participating or eligible to participate in any other transportation discount program. Staff is available through the automated phone system during business hours, except on City holidays. You cannot purchase a 7-day unlimited pass. Why Does New York Price It Like a Luxury? The Mayors Office for Economic Opportunity uses evidence and innovation to reduce poverty and increase equity. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. The card will not work after the expiration date. You must add time or value on your Fair Fares NYC MetroCard to use it. You must submit the required documents within 10 calendar days from the date you submit your initial or renewalapplication using theNYC ACCESS HRA Mobile App. Cmo enviar una solicitud de Fair Fares NYC en lnea, Fair Fares NYC , Fair Fares NYC , Fason pou Aplike pou Fair Fares NYC sou Entnt, Fair Fares NYC , Fair Fares NYC , Sposb skadania wniosku do programu Fair Fares NYC przez Internet, Comment dposer une demande pour le programme Fair Fares NYC en ligne. Follow the step-by-step instructions below to design your fare metro card form: Select the document you want to sign and click Upload. Fair Fares NYC began in early 2019 as a program for certain eligible New Yorkers receiving Cash Assistance and Supplemental Nutrition Assistance Program (SNAP) benefits. Our latest report, "The Transit Affordability Crisis," outlines the challenges low-income New York City residents face when paying for mass transit, and proposes a new half-price fare to help those who rely on the MTA the most. Plan for Fare and, Tarifas del subway: La gente ya lo pasa mal para llegar a, MTA fare hike proposal for 2017 details unveiled. You can view the status of your application or renewal application anytime online by logging into yourACCESS HRA Fair Fares NYCaccount. If your card has expired, you can request a refund up to two years after the card expiration date. Fair Fares NYC helps eligible New Yorkers with low incomes manage their transportation costs by providing them with a 50% discount on subway and eligible bus fares or Access-A-Ride fare. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Which rideshare and ridehail options are available to you? Rafael Espinal Adrienne Adams The Fair Fares NYC Program will contact NYCT after you report that your card was lost in the machine. You can use your Fair Fares NYC MetroCard on: You cannot use your Fair Fares NYC MetroCard on: Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. Laurie Cumbo Bronx Defenders Post a message in Ask a Ride Guru, and see what the experts say. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Tap to pay your fare with your contactless credit/debit card, smartphone, or OMNY card, or pay with a MetroCard. You can alsovisit one of the Fair Fares NYC locations and a staff member will help you. Most languages are available through a staff person. You will not be able to get a refund if you previously made two or more reports of lost or stolen MetroCards within the same calendar year. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Heres some other news to talk about, The Brian Lehrer Shows #AskTheMayor segment, MetroCard to Increase by $4.50, Weekly by $1, Steps in to help NYer who cant afford MetroCard to see dying mom, With $82 Billion Budget, City Can Afford to Give Half Fare to Working Poor, City officials join call for half-priced MetroCards for low-income New Yorkers, Push for half-price MetroCards puts de Blasio, not Cuomo, on the hook, MetroCards for low-income New Yorkers backed by city officials, Council backs $200M MetroCard discount proposal that would help up to 800,000, New Yorkers Desperately Need Half-Price MetroCards, Coalition Urges de Blasio to Fund Discount Fares for Poor Residents, Appointees Form Feisty New Bloc on MTA Board, CSS Applauds the Governor for Recognizing Medical Debt in Her `State of the State, Ten Community-Based Organizations from Across the State Join EDCAP Network, Testimony: Oversight Hearings on The New York City Ferry System, Testimony: Public Comments on Congestion Pricing, Education Debt Consumer Assistance Program. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Public Transportation Is a Necessity. The review can take up to 30 days. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. The idea of subsidizing transit for certain groups is nothing new. Call 311 if you need help or have any questions about the Fair Fares NYC program. View > Zoom InMacintosh Shortcut: Command+. You should get a Fair Fares NYC MetroCard in the mail within three weeks if your application is approved. Fifth Avenue Committee Margaret Chin New York City residents who applied and are eligible for Fair Fares NYC and would like to apply their discount to Access-A-Ride trips can start using their discount on trips booked 3 calendar days after the Metropolitan Transit Authority (MTA) verifies their Access-A-Ride enrollment. Pay-Per-Ride fares, Access-A-Ride fares, 7-day unlimited passes, and 30-day unlimited passes are all available in Fair Fares NYC. Interested in driving? 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Fair Fares: , Noticias Univisin 41---A las Seis (Fair Fares Outreach Segment), Fair Fares Outreach on the 5 O'clock News, City kicks off outreach campaign to boost participation in MTA's Fair Fares program. FPWA Staff is available through the automated phone system during business hours. Come check out our regularly updated newsroom! Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. (Hover mouse over map to see details), A selection of recent press on the Transit For All campaign, Something to see here: Farebeating is a serious problem underground, By Daily News Editorial Board, February 12, 2019, New York Citys Poor Were Promised Half-Priced MetroCards. Police Reform Organizing Project (PROP) Participants in this survey will not receive further communication from the City with regards to this survey. Scott Stringer, New York City Comptroller If you are not participating in the Fair Fares NYC program and you are an Access-A-Ride customer, visit the Fair Fares NYC website to check your eligibility and apply. Join CSS and the Riders Alliance in calling for reduced fares for low-income riders. New York Communities for Change Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Even calling into a customer service call (at a bank or whatever), we have the choice of asking not to be recorded. A Citywide Call for Fair MTA Fares, By Ariel Hernandez, Southeast Queens Press, October 21, 2016. The MTA already offers half-price fares to seniors and people with disabilities. Staff is available through the automated phone system during business hours, except on City holidays. Corey Johnson: NYC Should Not Wait on Albany to Fund Discount MetroCards for Poor New Yorkers, In Response to De Blasio Proposal, City Council Sets Stage for Tense Budget Negotiations, Pressure mounts on de Blasio as more city officials support half-priced MetroCards for poor New Yorkers, City Council pushes for half-price MetroCards for low-income New Yorkers, Council Speaker Pushes Half-Price MetroCards for Low-Income New Yorkers, MetroCards Could Be Half-Price For Some NYers Under New Plan, City Council Makes Half-Priced MetroCards a Top Priority, Defying de Blasio, Poorer New Yorkers would get half-price MetroCards under City Councils budget plan, Fair fares proposal for half-priced MetroCards to be included in City Council budget response, Johnson says, El Concejo Municipal incluye en su presupuesto las MetroCards parapobres. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. Please do not include personal information or expect a response. You cannot pick up a card in person during the 3-week mailing periodonce you request a replacement card. (Uber and Lyft drivers that is). You can choose to pay per ride, or you can choose a 7-Day or 30-Day Unlimited Ride option. Fair Fares NYC participants who are also Access-A-Ride customers must register their customer identification number with the Fair Fares NYC program to get 50% off their Access-A-Ride trips. More information, including a full list of required documents, is available online. Dems push de Blasio to cut subway, bus fares for poor, MTA Fare Hikes Will Come Amid Worse Subway Service, Many Straphangers Say, Transportation advocates seek more affordable MetroCards, City Should Subsidize Half-Price MetroCards for Poor New Yorkers: Advocates, Fair Fares Supporters Rally Outside New York City Hall, Council Members Press City Hall for Half-Priced MetroCards for Low-Income New Yorkers, De Blasio again insists reduced subway fare is states responsibility, Discounted MetroCard proposal for low-income NYers gets support from city unions, Saying City Cant Afford Fair Fares, De Blasio Points to State, M.T.A. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Apply online at nyc.gov/fairfares and then download the ACCESS HRA mobile app to submit required documents. You may be eligible if you answer yes to these questions: Take a short survey to see if you might be eligible for this or 30 other programs. YesNo Job DescriptionThe Fair Fares program is a Mayoral initiative to subsidize half-fare MetroCardSee this and similar jobs on LinkedIn. Community Voices Heard For a complete list of problems you can report using NYC311, please visit our. Association of Community Employment- Programs for the Homeless (ACE) Do you have a household income at or below these amounts. City of New York. drivers on the road, and the number of users looking for rides. New to ridehails and rideshares? Votes to Raise Fares and Tolls: What You Need to Know, Riding the subway just got more expensive even though it still costs $2.75 per swipe, MetroCard rising to $3 per swipe, source says, Mayor Bill de Blasio has no control over the MTA, No Half-Priced MetroCard in Mayors Preliminary Budget, MTA moves to raise subway fare to $3 per MetroCard swipe, MTA Expected To Vote For Another Fare Hike For Trains, Buses, Bridges, Tunnels, How the poor pay the price for subway-worker benefits, Four borough presidents back Fair Fares proposal that would slash MTA costs for low-income New Yorkers, Make the MetroCard a gateway to opportunity, not a barrier. eligible for Fair Fares NYC! Greater New York Labor-Religion Coalition If the status doesnt change, refresh your page or try logging out of and back into your account. Eric Ulrich Any request for a refund must be made within 2 years of the cards expiration date. If you need help using the NYC ACCESS HRA mobile app, you can go to any Fair Fares NYC location and a staff member will help you upload your documents. If you need to request a replacement card because your card is damaged or not working, or if you require an immediate refund on an expired card that has money left on the card, you can return it in person or by mail. Fernando Cabrera You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. You can use your card until it expires. I am asking the current Uber drivers, but anyone's welcome. Read more, Were you lucky enough to score tickets to this years Superbowl at State Farm Stadium in Glendale, Arizona? You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. drivers on the road, and the number of users looking for rides. Youre offline. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Red Hook Initiative Read more, A white winter is beautiful, but it can come with dangerous weather conditions. Metropolitan Council on Jewish Poverty UPROSE You are eligible for free transfers after each single fare payment within the NYCT guidelines. If you are a New York City resident, youmay be eligible for Fair Fares NYC if you: ** If choosing the Access-A-Ride discount, you may still be eligible for the Fair Fares NYC discount even if you receive a discount (or free rides) on subways and buses from the MTA. Your application or renewal application may be denied if you do not meet the program eligibility requirements. Lost in a Metropolitan TransportationAuthority (MTA) vending machine. You will be mailed a notice once a decision is made on your application or renewal application. There is no replacement limit per calendar year for a card that is lost in an MTA vending machine. Vanessa Gibson You should also review your mailing address in your ACCESS HRA Fair Fares NYCaccount to make sure it's correct or make any necessary corrections. How it Works Fair Fares NYC helps low-income New Yorkers save 50% on public transportation including subway fares, eligible bus fares, and Access-A-Ride paratransit trips. Fair Fares Client ID number (found on the Fair Fares home page in your, Whether you think there is money left on the card. The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. Log in to your ACCESS HRA Fair Fares NYC account. Or maybe you live close enough to travel into the city for a day of football related festivities. https://access.nyc.gov/programs/fair-fares/. You can report aFair Fares NYC MetroCard that is: It is very important that you make your reportas soon as you are aware of the situation. Translations are available in 11 languages. Once the weekly unlimited or monthly unlimited ride period ends, the bus fare box or subway turnstile will start deducting half-fare if there is value on your card. Join CSS and the Riders Alliance in calling for reduced fares for low-income riders. Menu > Zoom > +, In the View menu, select Zoom. This process takes 6-8 weeks. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares, as well as MTA Access-A-Ride paratransit trips.

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